nastassia.partnerOct 03, 2024 Room was very clean and the property is close to tons of shops and restaurants!
pui y.partnerSep 22, 2024 Staff are nice and polite.
The location is convenient.
However, there is moldy smell in the room.
Other than that, everything is good.
My second time at the hotel in the past year. Nice public bath on the top floor. Lots of shopping and restaurants in the area. Chinatown is a ten minute walk away. Airport bus at sannomiya station, also a ten minute walk.
megumi.familyJul 15, 2024 Clean and good breakfast
ming.family_with_childrenJul 02, 2024 Great staff and convenient
The room smelled of mildew and the bathroom had this same smell. It made the showering experience unbearable at times. Staff aren’t super friendly compared to other hotels I’ve stayed at.
Excellent experience
The only minor negative thing was
The hotel put a time limit and reservations for breakfast but they were very flexible when I changed the time .
Front desk folks professional and are knowledgeable to customer needs. So nice I stayed a second night. Lots of shopping and food close by. Got lost finding the hotel, took JR and got off at Kobe station. You need to get off at Motomachi or Sannomiya station.
ching t.family_with_childrenMar 17, 2024 Always love their great spa at roof top
raymond.partnerDec 25, 2023 Very convenient to downtown sites
hotel is ok but be careful with public bath
The location is good, and the room is big in Japanese standard. There were a sofa like futon in our room which we could actually sit on. However I have to say that the public bath seems to have a lot of chlorine in it. It is best to rinse off thoroughly after using it; otherwise your skin may get irritated just like mine. The pajama they provided are made of a lot of polyesters. It was not as comfortable as pajama provided by other hotels. Moreover, each guest were given a time slot to eat breakfast. I think it is 45 min each slot(?) Not that there is a lot of food for us to eat which took up the entire 45 min, but it was a feeling of time limit that made us cannot relax. Breakfast food was just ok. One last thing I need to mention is that the hotel's shampoo/conditioner/soap smells like either peppermint or rosemary which I am not a big fan of. For those who does not like those smell, it is best to bring your own soap and shampoo.
Convenient and close to everything. Walkable to attractions. Breakfast is good. Very safe at night time
Not satisfied, not worth the price, the bathroom smells really bad, ventilation fan full of dust, poor quality of the mattress as well
billy.friendsSep 13, 2023 A great hotel - better than I was expecting. Decent sized room, big window, very contemporary and clean. Desk staff was attentive and helpful, the breakfast was good!
Great location good price, wonderful staff
This is in the bustling area of Sannomiya and a quick 5 minute walk to the train station. Super convenient, clean, and affordable. I saw both local and international tourists during our stay. All the staff were great!
I liked the washer and dryer and breakfast buffet.
My only feedback would be to leave the free toothbrushes and pjs in the lobby for people to pick up if they need it - I felt bad they kept replenishing our supply of both in our rooms.
I will stay here again and would recommend this hotel.
Rooftop spa onsen is very nice
anson.partnerDec 12, 2022 Very good location, but the service was not good.
