christian.familyOct 24, 2024 Loved the shower head lol. convenient to stay in Disney hotel resort, took advantage for the early entry to the park.
barbara.familyAug 19, 2024 Beautiful hotel. Very comfortable. I wouldn’t use DVC points here as it’s less expensive to pay for a room. Super clean and friendly staff.
Love the helpfulness of staff. Staff answered all y questions.
Amazing staff and stay. Beautiful lobby and welcoming committee. Be ready to use your google translate if you do not know Japanese, the staff has very limited English but they are very helpful and kind. Bring small suitcases, there is not much room to store luggage in rooms but good news is they provide a lot that you can leave home; like pajamas for kids & adults, & toiletries including toothpaste and tooth brushes, reusable shopping bags & slippers. Make sure you check the pool availability! I picked this hotel for the pool and it was closed when we stayed. Chef Mickey buffet for breakfast is totally worth it. Super convenient how the hotel is all connected to the mall & metro station. Shops & movie theatres and tons of restaurants to choose from if you don’t want to eat at hotel. The shuttle takes you to Disneyland & DisneySea. Overall it was a very happy experience.
sheryll.familyDec 16, 2022 Even with the trundle bed pulled out (3 adults stayed in one room) the room was spacious and had lots of natural light.
yasuaki.familySep 05, 2022 建物は多少古さを感じますが、サービスレベルは非常に高く、良いホテルでした。
部屋から見える花火は最高のサービスです。
dale a.familyAug 26, 2022 This hotel is right next door to Ikspiari shopping mall. Great location and no complaints. However there was no explanation on Expedia about the free shuttle between the hotel and Disneyland, how to get to the hotel from the station so we wasted some time and money to get there. The buffet restaurant was fully booked unfortunately as well. You beed to book before your stay for dining with the characters experience. We didn't know.
Other than dealing with the front desk, it was a very nice stay. Not a very smooth check-in process. Definitely not typical of Disney. Front Desk also didn’t seem to have correct answers to questions that were asked.
Mother Daughter Japan trip
Very cute mid century modern styling. Very clean. Very short walk to Ikspari ( their Downtown Disney). Large room by Japanese standards. Mattress harder than Is comfortable for me (mom)
Great hotel. Will save money to go again.
Amazing experience... Efficient personnels.
verified t.friendsSep 25, 2019 Friendly and helpful staff. Great facilities. Bit disappointed pool is not open all year round (at least in the warmer months)
verified t.family_with_childrenSep 02, 2019 Better stay at proper Disneyland hotel. Staying here is neither here nor there and u paying a premium for it. A very dated hotel. Even the highlight which is br akfasy with Mickey is not for everyone. U need to book in advance and subject to limited seat. And there is nothing in the hotel or near the hotel for u to eat after ur long day at Disneyland. They only have one small shop operate 24/7 by the hotel which sell limited stuff and expensive water. The hotel only provide u with 3 small 'evian' water, need more, u have to buy at premium. Basically u have no choice but to buy ut.!!!
verified t.familyAug 28, 2019 Amazing place!! Our whole family loves it so much! Will definitely stay here again if we go to Disneyland again!
Satisfied and like the environment and location co
Hotel , environment, staff , room all are well clean kind and satisfied . Very convenient hv free shuttle bus to TOKYO DISNEYLAND AND DISNEYSEA. Provide room facility everything are clean.
verified t.familyAug 07, 2019 Hotel Ambassadors is not really convenient to Disney🙄 which need to take shuttle bus everyday. no room service at midnight that’s no good for guests
It was my first time staying at this hotel, and my family and I loved it. Wonderful staff, comfortable room, service and food. We truly felt we were coming "home" after a long day at Disney Seas. We will definitely be back!
verified t.partnerJul 11, 2019 Disney’s accommodations are really top-notch. The room was very comfortable and had many little touches that added to the feel of the place. The included voucher to enter the park 15 minutes early is another excellent perk. Overall I have no complaints other than, of course, the price.
verified t.partnerJul 10, 2019 Really glad we booked this hotel as we had 2 days of Disneyland & Disneysea. We could easily check-in at the Guest centre in Maihama & drop off our luggages before we quickly head to Disneysea with the Happy 15. Love it that the hotel is connected to Iksperia (where the Disney store is located at) & lots of restaurants!
