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COUPLE
FAMILY
BUSINESS
2.9
Average
11 User Reviews and 30 Ratings
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Guest Reviews
Good Stay
Rated 4.0 by Prithvi Raj Kumawat . Oct 06, 2024
The hotel had a good breakfast and everything, but the hotel staff was a little bit rude, when we asked for a taxi hotel to the airport he straight said don't can't book we weren't able to book a taxi due to language and don't have booking apps and no busy was there for lagage transfer
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Poor service
Rated 1.0 by Ananta Tamang . Business Traveller . Sep 30, 2024
Language barrier, breakfast beef no veg for india though there was lots of indian customer were staying, no room service dirty room, do not book this hotel it’s not for india basically
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Terrible Stay
Rated 1.0 by Prakash chandra Rathi . Dec 18, 2023
No power in midnight for more than three hours, no hot water, no room cleaning, not understanding english, no replacing room towel. Not working lift after power cut
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Average Stay
Rated 3.0 by jayana Shah . Couple Traveller . Dec 01, 2023
Very rude behavior of reception guy throughout our stay even they misbehave with indian guests too not co operative at all. Breakfast menu have no veg options language issue i. Almaty they dont understand englush so and not helpful people
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Average Stay
Rated 3.0 by payal maniyar . Family Traveller . Nov 30, 2023
Reception guy was very rude not co operative at all very bad experience of that guy no luggage helping u have to take luggage at your own
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Waste of money
Rated 1.0 by Sachin Sachin . Family Traveller . Nov 25, 2023
Wifi not working. Rude reception staff. Waste of money. Froad scam.
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Terrible Stay
Rated 1.0 by Balaji Panneer . Nov 10, 2023
Very poor response from the receptionist..not able to sleep in the room at the night time because of no air circulation.I complained about this in the reception..they are not listening..poor maintenance…not suitable for family..I severely recommend don’t book in this hotel to all our Indians…I travelled more countries but I never seen like this hotel before…Very worst
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Value for money
Rated 4.0 by Mohammed Khan . Couple Traveller . Oct 28, 2023
Location is on sub road, but calm and quite environment, ideal for couples, interior work is royal look, but interior of the rooms are average, not up to the mark, breakfast is limited, no drinking water in buffet breakfast.
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Terrible Stay
Rated 1.0 by Sonal Siddhu . Jul 06, 2023
The hotel ads tricked me to booking a dorm room when i was merely looking for a private room. Cheaters
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Worst room quality
Rated 1.0 by KARTIK HANDA . Family Traveller . May 21, 2023
Room was very worst mosquitoes, ac not working in any room. Toilet seats were broken. Bedsheets pl-lows all were very dirty
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A good and decent stay.
Rated 4.0 by Mukul Basu . Business Traveller . Feb 06, 2023
Comparatively nearer to almaty airport, the hotel is good for a decent stay. Clean and hygienic. Welcoming staff.
