The location is good and peaceful at night. Restaurants around and public transport. Inexperienced staffs. Good staff at breakfast area. Average breakfast, don't expect much of your choice as Malay recipes. No hot water after repeated complains. Silly advises of keeping tap on for 15 to 20 mins, lower floor no hot water and asked to move on upper floor. They don't see the major problem of hot water not coming. If anything is not working or customer complains, the answer is, I am new here sir. Almost every staff seems to have this word going around to save themselves and Cosmo Hotel Kuala Lumpur image. Compact rooms and hence good for solo or couple travel with least baggage. Overall, if you find better option based on genuine reviews, then look for it.