alfie.friendsOct 26, 2024 N/a
Our second time staying here and it was just as lovely as the first visit a year ago. The staff are all welcoming and helpful. Location A !
christian.partnerOct 11, 2024 Location was good, easy to walk anywhere we needed. Staff were friendly.
There was the previous tenants toothpaste in the sink and paper in the toilet, which gave us an uneasy feeling, as well as issues with the lights, very damp bathroom etc. Overall, it was a convenient location but not the best stay.
We were disappointed in the staff’s friendliness and customer service. Rarely did the desk clerks acknowledge our entrance or exit. The hotel is small and you walk right into the front desk but the staff would often not even look up from their phones. Several issues in the room with broken light switch as well as a lack of storage. No drawers to speak of. Disappointed given the cost.
Cheap price
No air conditioning!
Staff was very welcoming and helpful
Close to Ann Franks place
I enjoyed my stay at the Quentin Hotel. The location was great and close to many shops, restaurants, bars, and easily accessible for public transit. Check in was promptly at 3PM as mentioned on the website, not earlier. However, they allowed me to drop my belongings off prior to that so i could explore the city. My room was just as expected. Only word of caution (not an issue) but the stairs were steep, and the stairs in my room were even more steep. It was particularly warm (75/80 Fahrenheit) and didn’t think the lack of A/C was an issue, i just opened the window and turned on the fan that was provided by the hotel. I would stay here again.
Easy access to airport and central station.
michael.familyApr 06, 2024 We had a room on the bottom floor. You can hear the foot traffic from everyone walking in the hall to and from their rooms.
donna.partnerApr 04, 2024 Hotel was awful. Dirty & not what we paid for. Be careful going here
william.partnerMar 24, 2024 Clean !
morgan.friendsFeb 02, 2024 The rooms were not clean, everything was very old, stained and dusty.
The windows were disgusting and there were ladybugs in the room, sticking to the window or one dead in bed underneath the pillow.
Crazy that they ask a €100 deposit, for what? :/ I hope to get it back soon.
The area is good as it is very central and next to Leidseplein.
perfect spot if interested
in night life. I would stay here again any Time iam in the the area.
We felt like it didn’t quite live up to what we expected by looking at the photo’s.
The staircase is very dangerous. You could only use the stairs if very fit. My partner has a knee injury and struggled every time we went up or down. I hurt the back of my legs when walking down due to the shape of the narrow step.
Upon arrival, we were told our room was on the 3rd floor, which only had rooms 17 & 18 and ours was 34, so had to struggle up and down an extra set of stairs unnecessarily.
We eventually arrived in our room to find neither of the key cards was working, so had to struggle back down the stairs to reception and back up again with a working set of keys.
Upon arrival in our room, we found the room was very old and needed a lot of work. The windows had mould and bad condensation and clearly kept out no noise from the busy street.
The ceiling is cracking and skirting boards peeling off.
The bed mattress is old and has multiple mattresses layered to cover the bad ones. The bed was still uncomfortable and offered no support and not workable for 2ppl as you both fell towards the centre of the bed.
The bathroom mirror was unusable as it is above your head on the slanted ceiling.
Lastly, we were without any hand soap and shower products, so I had to request these from reception and then only receive
It was lovely location cpulsnt habe been hsppeir with how close everything was. Thd staff were so lovely and welcoming epscially when we checked in.
This location was just amazing!
It is centrally located to most all iconic landmarks & sights.
The neighborhood was well lit, easily accessible and we felt very secure & safe.
The Host/Receptionist’s could not have been nicer or any more accommodating to/for us.
Always responds quickly & kindly and made us feel we had known them our entire lives.
I would recommend this location for all these reasons & the fact it was extremely clean-spotless!
The bedding, towels and amenities were above as described on their website.
For so many more reasons that won’t allow here, I would recommend this to all my friends, Family and fellow Travelers!
Thank you once again for an amazing experience!
Todd & Becky
(From Utah)
Good location but not clean
Great location short walk to museums, attractions and transport links. Lots of places to eat near by as well.
On checking in was given one room that had a thick layer of dust on walk and head board, sweet wrapper in a light fitting and an unpleasant smell in the bathroom.
We were offers another room that we were allowed to see briefly and accepted but this was not much better. All the blinds in the room had a thick layer of dust on them, there was a jar with a light and dead plant in it, a kettle full of stagnant water and dead flies. The air vent was full of dust.
On check out we requested to use the bag store we were told about at check-in and saw others getting their bags out of a room in the corridor. Only to be told to leave our bags in reception under a bar by the door as the guy would be on the desk all day and would keep an eye on them. Which we didn’t feel comfortable doing.
Lovely staff, but average hotel
We were put in the basement bedroom. The windows were very difficult to close, and the stairs down to the basement are very steep. The room was boiling hot and didn’t feel safe to leave the window open overnight because the window opens onto a fire escape of the building next door. Only one of the lights worked, the bathroom smelt very damp, and the fridge was dirty. The lovely receptionist brought us an extra fan, however couldn’t change our room. The bed was quite comfortable, we got fresh towels every day, and it was situated in a pretty good location. I didn’t see any other rooms, but I wouldn’t stay here again
