The check in process is done by hand and took awhile. The place was clean and staff was nice. The hot water situation was not great-bring your patience as you fiddle around trying to get the hot water back when you covered in soap. Also, while this may be common, they ask that you not flush toilet paper. You need to throw used toilet paper in the waste basket. Others may be fine with this but this was too much for me.
I am a light sleeper. People next room were very load and kept up after midnight. It wasn't pleasent .
Everything was good except it's right beside what seems to be lots of refugee camps.
Property is located in. Very weird area where there are many squatters.
First time I stayed in a hotel that can make me felt so grumpy/ upset, no privacy and the room is so small that I feel I am here as refugees not a tourist. The whole stay I leave the room early and came back to rest in really late night to minimise my emotions breakdown as I don't want to upset my children and my friends.
I booked 2 rooms. They arranged our rooms in separately floors.
My friend got a nicer room in top floor.
Therefore this review is just for my experience.
They arranged me a very very bad room which no space to walk if you put you luggage on the floor. I can't use the balcony because the view was many tents of homeless people with the noise and smell. Then, the toilet was nightmare that have no legroom. The bed was so so old. Also , my room door is literally in reception. Guest can look inside when I open the door.
I did make a complaint within first hour I checked in . But with NO success with room change as was so busy or compensation.
For my friend , she agreed that she had better room but this place make her feel insecure and imitating.
Our view was the homeless tent. At first when we got there it seemed like an sketchy neighborhood. But after staying, it felt pretty safe. We liked it.
valerie.familyAug 07, 2024 Great, safe place to stay. Five minutes from the train. Walking distance to lots of sights
amatush.familyJul 16, 2024 our room door was broken
The cleanliness is hats off! Room is spacious and even the shared toilet is always neat.
Two minor drawbacks related to the hot water when taking a shower. The boiler works for 40 seconds then there's cold water for a minute then hot water again for 40 seconds. So make sure to take a quick bath or manage the situation.
Also the elevator is out of date. Although functional but has this annoying condition that you need to close the internal door so that it can be called by other.
So imagine yourself getting back late at night exhausted and you wait for it to go to the 4th floor then you find out that someone has used it and forgot to close the internal door so it is stuck somewhere up. You will have to go up using the stairs. Now imagine the same situation with bags in your hands..
Room was very clean , harder bed, area close to encampment area however no issues , kitchen to use
within walks distance of most attractions.
It was basically a dorm with walls the locks were a joke and with 4 different “rooms” sharing a bathroom sleep was impossible
maria l.familyMar 19, 2024 Nothing special that I liked. Neiborhood was too noisy.
It was very old and very basic. In a part of town that was more run down.
It's a simple room in a good location. It's 10 minutes to the city center. I like they have 24/7 front desk service.
alanah.partnerOct 21, 2023 15-20 min walk from the city centre. Cost effective hotel with limited amenities.
doron.partnerOct 17, 2023 Nice location, but the property is in a bad condition.
theresa.partnerOct 03, 2023 We did not like the neighborhood. The location was convenient to sites and metro, which was was easy to use.
No AC and noisy dirty neighborhood, but maybe that is all of Lisbon!
alison.partnerOct 01, 2023 The room was tidy and the bed comfy, nice cotton sheets. They met us dowat 1:30 am which was nice. Close to everything, a kitchen is available if needed.
