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COUPLE
FAMILY
SOLO
4.0
Very Good
7 User Reviews and 19 Ratings
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Guest Reviews
Good Stay
Rated 4.0 by Syed Aga . Solo Traveller . Nov 21, 2024
Location access to haram property room ... over all it’s a very nice hotel. Breakfast can be improved as mostly it’s the bakery stuff on the buffet... they can add some more dishes for sure !!
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Terrible Stay
Rated 1.0 by Henna Khan . Aug 19, 2024
Food was terrible location was very good
facilities were ok
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Nice hotel
Rated 4.0 by edwin prihartono . Family Traveller . Dec 22, 2022
Close to masjidil ha-ram, big paid parking space with discounted rate for the guest
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Service needs to be improved
Rated 3.0 by Suhaib Mohammed . Couple Traveller . Sep 17, 2022
Hotel was good, but surely service needs to be improved. I pressed my ‘make up room’ button and left for um-rah in the afternoon. It was around 5-6 hours later that i came back and saw my room being not cleaned up which was very frustrating. I mean every basic hotel does cleaning of room at-least once daily. What was more surprising was that i informed one of the housekeepers to clean my room after we leave to which he agreed but did not clean our room. I called the staff several times to explain this and finally after an hour they responded by giving some water and coffee powder sachets just to show that the room was filled for the day. One more advise, please train your staff to speak at-least 10% english to understand things. You are running a 5 star hotel and you cannot expect to work without training your staff in this manner.
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F
Rated 1.0 by Ahmed Khalaf . Family Traveller . Aug 25, 2022
Receiption try to fraud people and get money again after checking out. They said you didn’t pay taxes and you have to pay after checkout. Rooms are not ready before 6:00 🕕 pm
They asked people to check out at 12:00 pm. Very bad policy
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Nice hotel
Rated 4.0 by shahid khan . Family Traveller . Dec 29, 2019
Hotel was good. I booked my room with Haram view but you can not see Kaaba from your room because it is new haram extension side. New Haram extension is very near and you can join namaz after a 300-metre walk approx and gate no. 89, 88, 87, are also approx 500 metre from the hotel. Location is good but some hotels are very close to Haram like Makkah tower. But over location is very good. Room was good and bathroom amenities also good. I have booked with breakfast fast only which was fantastic and lots of variety. Room service response is poor but front desk response was good. If you are tired or have aged people with you then you can join namaz in hotel at GM floor and namaz area is excellent.
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Excellent Stay
Rated 5.0 by Nadia Saleh Mohamed . Family Traveller . May 20, 2019
My stay was excellent and enjoyable. Location is great and very close to Haram. I like Anjum Hotel and will stay there once again next time inshaa Allah.
