Review Of Kandy City Hotel by Earl's

Poor stay and service

Rated 2.0 by Sunil Kumar . Couple Traveller . Dec 03, 2024

It was below average experience, wifi was not working! they did care, even after complaining multiple times. Sink was clogged! damaged wooden of twin bed. They also had old tv which is not justified for the price we paid

Poor Stay

Rated 2.0 by Abdul Salam Kagaji . Nov 23, 2024

Kandy city hotel is bad and poorly maintained, entire hallway stinks the carpet’s dirty, entire cutlery is unhygienic and staff doesn’t even care to clean those before serving food in them.

Good Stay

Rated 4.0 by Shubhanshu Chauhan . Solo Traveller . Oct 14, 2024

The location is great, room size is a little compact for 2 adults, but manageable. Most of the things are in walking distance

Poor Stay

Rated 2.0 by Shishir Chaurasiya . Couple Traveller . Aug 01, 2024

Hotel room not clean, deluxe room is so small that it can't even have space to fit two trolleys. Not worth the price they charge for that room. Terrible experience

Average Stay

Rated 3.0 by Juzer Tasira . Family Traveller . Jul 20, 2024

Ok for a night don't expect too much from this, they don't have buffet they will give you set menu and will serve with a heavy heart

Excellent Stay

Rated 5.0 by Kalpana MukherjiDas . Couple Traveller . Jun 17, 2024

Polite receptionist quick check in. Room was neat & clean. Very central location. Food was good. Staff were helpful & polite

one of the best stays

Rated 5.0 by Sindhu Reddy Bijjula . Family Traveller . Jun 07, 2024

Price worthy. Room is good and food is really amazing. We had dinner and breakfast buffet here. Items were truly yummy. Clean wash rooms.

Excellent Stay

Rated 5.0 by Vinesh KM . Family Traveller . May 28, 2024

excellent service and good food also.cost also less.i stayed one night with kids and family.i will recommend this hotel if you are at kandy.rooms worth for the price

Awesome

Rated 5.0 by Pankaj Mhatre . Solo Traveller . May 04, 2024

The hotel is located at a walkable distance of 10 mins ( 750 m to 950 m) from the kandy railway station and kandy bus depot. The staff of the hotel is very polite, friendly and helpful and they speak english (which helps tourist. The rooms are spacious and neat, local market and many restaurants are located at a walkable distance of 2 - 3 mins.

Well situated, good rooms, but stinky bathrooms

Rated 3.0 by Gokul RK . Business Traveller . Feb 02, 2024

The hotel is situated in one of the main market areas very close to the kandy city center mall. The staff are attentive and whenever i asked for something, be it an extra sheet, pillow, or the iron box, it was promptly delivered. I cant rate the breakfast as i didn't have it in the hotel, but did have the noodle egg drop soup and chicken fried rice for dinner. Both were well prepared. Coming to the accommodation. Rooms are comfortable enough. The windows can be opened. There is a large wardrobe, and a ceiling fan which was a bonus. However, the bathroom smells. It smells bad enough for me to give it an average rating.

Good Stay

Rated 4.0 by ujwala kanchan . Family Traveller . Jan 23, 2024

Location was main busy road, lunch we ate at the restaurant it was tasty, breakfast is limited but filling. Room are clean with sitting balcony.

Not a great sta

Rated 2.0 by Vaishakh Pai . Dec 20, 2023

Location of the hotel was right near city center. It's at the edge of local market and city center breakfast, 3-4 items were finished and they did not prepare and fill it back. When asked, they said they won't and it's empty. Totally not worth the extra amount you pay for buffet breakfast. You expect all items to be available at a buffet breakfast coming to the room. Hot water wasn't available of day 1 which got rectified only on day 2 that too evening, had to settle for a cold shower in kandy for a day cockroaches in the room and bathroom. Disappointed with the cleanliness. Wifi wasn't connecting, upon insisting many times i was given a separate device for wifi, which was helpful. Staff is helpful, but can only sympathise and not provide solution. Aircon was fine. Water kettle was provided along with tea bags and instant coffee. And a couple of mineral water bottles were also provided.

Excellent Stay

Rated 5.0 by Bhavna Vyas . Couple Traveller . Dec 18, 2023

Very nice location near dalada maligava buddha mandir yunesko site. Very nice hospitality by hotel management.

Average Stay

Rated 3.0 by ANAND INANI . Sep 20, 2023

3 star hotels are typically more budget-friendly and offer basic amenities

Rooms measurements and pics mismatch

Rated 2.0 by Nandita Sadani . Family Traveller . Sep 10, 2023

Rooms allotted were not even 250 sq ft. They were small. The pictures of the hotel doesn't match to the places. So don't go for the book by its cover.

Average Stay

Rated 3.0 by Sunny Gupta . Sep 07, 2023

It was small and okay. Not much space.

Photos shown are totally different.

Rated 3.0 by Geeta Passi . Family Traveller . Jun 22, 2023

The photographs show a hotle located in calm and clear area but it's a completely different from reality. It's located on the main street where the entrance is bracketed with the road side vendors, which makes it difficult to realize that it's a hotel and not a shop. The room is fine but a little smaller than expected after looking at the images. The plus point is the staff which is extremely helpful and cooperative.

Poor Stay

Rated 2.0 by Priyanka Mishra . Jun 02, 2023

Too many ants 🐜 in the room. 4 times power cut in the night. Limited breakfast option as there was no buffet set.

Hotel very different from how it looks on mm t

Rated 1.0 by Desh Rattan Gulati . Group Traveller . May 02, 2023

A little dingy hotel, bad smell across the hotel. Good service but can’t compensate enough.

Average Stay

Rated 3.0 by sanjeev kumar R . Dec 19, 2022

Overall it was average stay, when it comes to the location of was in the centre of citya and it's the only advantage, rooms were not so hygienic