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Chalong, Phuket | 1.7 km drive to Phuket Dolphin Show
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Poor Stay
Rated 2.0 by Vikram Sampat . Family Traveller . Jul 20, 2023
On checking in, we found that the blinds on the bathroom window were damaged and it was very easy to peep into the bathroom. We complained about it to the front desk staff who came with the security person and tried to fix it to the best of her ability. She informed the manager about the same but nothing was done about it. The air conditions in the sitting room and bedroom would rattle loudly. Manager was very rude and accused us of taking 1 hand towel when it was explained to her that the house keeping staff kept only 1 towel. She refused to release the security deposit and only did so after confirming with the daily sheet prepared by the house keeping staff. It has a very good location but sadly the room condition and the behavior of the manager was a put off. Front desk staff was very polite and helpful.
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