Review Of Hilton Dubai Jumeirah

Not a great hotel as far as services are concerned !

Rated 3.0 by Varun Bhagat . Family Traveller . Oct 17, 2024

Well as far as the location was concerned the hotel is located at a fabulous area with restaurants shops and activities for children sprawled all over the jumeirah beach area. However when it comes to the hotel the service was no at all up to mark! something i did not expect from a hilt-on hotel. At breakfast the servers would come and personally ask us if we wanted coffee or tea and they would take our order but not serve us our order. When we asked for simple tomato soup to be made for our child they flatly refused saying that we can only order what’s in the menu. They took 25 minutes just to give us cutlery in our room upon asking. The ac didn’t work very well. The bathroom water force was so less. The plumber did nothing about it when he came to check. He just very bluntly said “what’s wrong? it’s working fine!”

Wonderful stay

Rated 5.0 by Sreekumar Polackal . Family Traveller . Aug 12, 2024

Beautiful hotel, nice cozy room, good food, amazing and friendly staff, thankyou for everything.

Excellent Stay

Rated 5.0 by Bithika Saha . Family Traveller . Jul 30, 2024

Amazing property. Very good pool and playroom. The food was excellent and the chef and restuarant workers were extremely considerate about the food preferences of my baby. My baby loved the play room and the nannies who were there were very well trained.

Excellent Stay

Rated 5.0 by abhineet godara . Family Traveller . Jul 29, 2024

The location is fabulous, rooms are clean and staff is polite, the pool is very lively but slightly overcrowded overall would recommend this hotel for stay at jbr

Average experience

Rated 3.0 by Shubhi Agarwal . Business Traveller . Jul 02, 2024

Services are good but not worth the price they charge. For a 5 day stay, we were given rooms on different floors and without similar amenities.

Good Stay

Rated 4.0 by Amit Middha . Feb 14, 2024

It’s a good hotel with great location & staff/human resources but it’s quiet and old property now. They need complete renovation/overhaul.

Excellent Stay

Rated 5.0 by Yashvir Yashvir . Couple Traveller . Jan 15, 2024

I love the location of the hotel and service providing my the hotel they have good staff 24 hours service confutable with many languages

Disappointing room & fo

Rated 3.0 by Ranjeet Santhakumar . Family Traveller . Dec 28, 2023

We requested a single bed which was allotted ; but the room was definitely smaller than 409 square feet, and lacked privacy. Lighting was improper. With a child, we expected better empathy from the front office duo who allotted the room. As a frequent traveller, i can understand subtle discrimination and definitely felt it. Hilton did not respond well when i complained the same night but responded with a letter when i complained via make my trip. It was too late by then and we had come to terms with a room which was just not worth 1200 dirhams a day. This is our third visit to the property and will be the last. We will visit jbr again but will not stay with hilt-on and the primary reason is this subtle discrimination. To be fair to hilton, everything else was top class except the front office and room experience. Additionally, i get good experience only with 1 in 2 make my trip 5 star bookings. Though make my trip offers best price & booking experience, there is some work to do on customer experience.

Awesome experi

Rated 5.0 by Ishan Bhaskar . Business Traveller . Nov 20, 2023

The rooms here are nice and spacious. I was on a business trip and missed experiencing most of the amenities but i am sure they were looking awesome.

Excellent Stay

Rated 5.0 by Sachpreet Kaur . Sep 19, 2023

It was fantastic stay & nice environment & staff is also very warm welcoming 😊

Top notch property

Rated 5.0 by Bhavesh gautam . Family Traveller . Sep 12, 2023

We stayed at hilt-on jumeirah for two nights. We got an easy upgrade thanks to the lovely staff. The breakfast spread, rooms and the views are great. Location is ideal for dubai marina and palm jumeirah. Must stay property

Terrible experience

Rated 1.0 by Brijesh Rajendra Joshi . Business Traveller . Jul 06, 2023

Terrible experience, i have not been given the room that i booked. I have faced lot of problems because i have booked higher category room but i got lower than i booked.

Awesome Property

Rated 5.0 by Meenakshi Gupta . Family Traveller . Jun 25, 2023

It was wonderful staying in this property looking forward to come back thanks a ton! It was my second time on Hilton property on JNR😊

worst experience

Rated 2.0 by Teja Adem . Family Traveller . May 18, 2023

People are smoking everywhere in the hotel breakfast area pool area beach every where There nightly theme buffets not even worth 10AED food is very cold kebabs are dry and worst part is they don’t serve water.

Excellent Stay

Rated 5.0 by amit gumasta . Feb 02, 2023

Had a fantastic stay at this hotel. Hotel is situated right at the beach and has amazing views. Staff is freindly as well. Food was fantastic. Would definitely recommend to others. Nothing else

Need renovation badly

Rated 3.0 by mohammad zubairg . Family Traveller . Dec 29, 2022

Old room old interior bad condition of bathroom & toilets it needs renovation really bad

Good Stay

Rated 5.0 by Binit Rameshchandra Shah . Family Traveller . Dec 04, 2022

Wonderful stay, staff is very co operative

Private beach

Rated 5.0 by Anindo Burman . Business Traveller . Sep 25, 2022

One of the best beaches in jumeirah, pool is awesome and food is also good

stay

Rated 5.0 by kvnsatyasai mavuluri . Couple Traveller . Sep 20, 2022

it's pleasant feel staying at hilton dubai jumerah

Excellent location, great hospitality

Rated 5.0 by MINAXI BRAHMA . Family Traveller . Jun 30, 2022

Our vacation stay with our 3 year old in hilt-on was one of the best decisions. The property is located in prime area, has access to the beach, there’s a play area inside the hotel. One can take a casual stroll around the area and which has countless other restaurants, shops, etc. My son had the best time here! will return soon.