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You are booking hotel for more than 30 days

Review Of Pullman Dubai Downtown0123401234

Downtown Dubai, Dubai | 1.9 km drive to The Dubai Mall

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • SOLO
    4.1

    Very Good

    26 User Reviews and 78 Ratings

    Location3.6

    Amenities3.8

    Cleanliness4.9

    Value for Money3.2

    Child friendliness4

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    Guest Reviews

    Average Stay

    Rated 3.0 by Jatin Nasa . Dec 17, 2024

    Breakfast area was small and gets cramped! at usual breakfast hours! every time i go to reception area for any assistance, i had to wait in a queue for assistant to get free! too busy!

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    Security refund

    Rated 1.0 by Himanshi Himanshi . Solo Traveller . Dec 15, 2024

    They took security money at the time of check in but din get refund, they told me will get refund in a day

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    Excellent Stay

    Rated 5.0 by Moonish Khan . Dec 10, 2024

    Hotel pullman stands out for its exceptional staff, who are professional, attentive, and always ready to make your stay memorable with their warm and personalized service.

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    Need a full refund. Can show you invoice for the same

    Rated 1.0 by saib saib . Business Traveller . Oct 29, 2024

    They did not let me checked in and after having a wait of 02 hours i just made a new booking manually from hotel reception only.

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    Best in downtown

    Rated 5.0 by Muskan Khan . Business Traveller . Aug 31, 2024

    Best stay in downtown with good food view and jacuzzi, great interior pleasant stay, staff behavior is good

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    Pullman downtown

    Rated 4.0 by Anurag Vats . Couple Traveller . Aug 08, 2024

    Good location and services are commendable. Recommended for family and business travellers. Good poolside lounge with burj khalifa view.

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    Superb

    Rated 5.0 by pragati sharma . Solo Traveller . Aug 08, 2024

    Superb stay! hotel staff was great. They upgraded my room on availability without my request. Room view was fantastic as well.

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    Excellent Stay

    Rated 5.0 by Naushad Ali . Business Traveller . Jul 30, 2024

    Beautiful ambience‘staff is helpful breakfast is very good, receptionist is helpful, so i stay again in december

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    Poor Stay

    Rated 2.0 by Satish Chandra . Mar 26, 2024

    Horrible place foe vegetarians. They are adamant n don't listen. Bad hotel. Travel desk is also hopeless

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    Amazing staff

    Rated 5.0 by raunak jain . Couple Traveller . Mar 04, 2024

    The front office manager prasad and divya made our stay comfortable and helped us with an upgrade and they both were really sweet. The entire stay was amazing.

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    Comfortable stay

    Rated 5.0 by Madhumita Sen . Solo Traveller . Feb 19, 2024

    The property location is amazing. It has all the services that i required for a quick stay. The 24/7 in room service is really amazing. Even late at night i could order good hot food.

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    Bad experience

    Rated 1.0 by Gulam Subhani Siddiqui . Business Traveller . Jan 16, 2024

    The room was very small and they have mentioned downtown but it’s on marasi road my expectation was high

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    Good Stay

    Rated 4.0 by Abhishek Sharma . Jan 14, 2024

    A good hotel with location advantage. Its close to dubai mall and other attractions. Rooms were clean and food was decent.

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    Good Stay

    Rated 4.0 by Satyendra Narayan Dwivedi . Nov 19, 2023

    The stay was comfortable, while check in, they did not find the room i booked then they upgraded with smile. Staff is good. Breakfast and coffee shop has a good selections. Food is taste too. Thanks

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    Well maintained property, nice view, clean rooms and bathroom

    Rated 4.0 by Priyanka Ghosh . Family Traveller . Oct 30, 2023

    Very well maintained and clean property with good canal view, but location is far from metro station and main road. Not good for the tourists.

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    Excellent Stay

    Rated 5.0 by Happy Kumar . Oct 06, 2023

    We had a great stay at Pullman dubai downtown. Very helpful and friendly staff. Neat and tidy rooms. Too many varieties and tasty breakfast. Easy check-in and late check-out. Thankyou makemy trip😊

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    Excellent Stay

    Rated 5.0 by Arvind Patadia . Sep 21, 2023

    From the reception to room, staff was very polite, cooperative. The room cleaning was good. Madam snow, at reception was very supportive and guidance provided by her were very good.

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    Excellent Stay

    Rated 5.0 by Huma Khan . Sep 06, 2023

    "the hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly and helpful. The location is just perfect for a walk around the city centre"

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    Special request taken for granted and poor infrastructure

    Rated 1.0 by Sanjay Goel . Family Traveller . Aug 30, 2023

    I had discussed with booking manager deepankar parashar to arrange greetings for my parents and he confirmed that standard decoration will be done. But on checkin nothing was provided and till evening they received nothing, this was a very unprofessional experience for me. Also the property is not worth the money, with stinky corridors.

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    Low service nit like 5 star property

    Rated 2.0 by SUNNY RANA . Business Traveller . Aug 20, 2023

    I feel. I stay 4 star hotel bad experience to my whole life improve room service hotel service is very slow

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