Property is Ok, a 2 story old Victorian style cottage transformed into a small hotel with a few rooms. My room was rather small as expected, with a tiny shower in a corner and a decent toilet area. Fairly ruined, with a linoleum floor, leaky windows and drapery needing some love. I didn’t expect much for the price to be honest, this is a 2 star hotel, cheap for the area. In that sense, it met my expectations. Some guests complained about lack of hot water but in my case it was good and abundant, for European standards it was golden
A few complains, not deal breakers but to keep in mind. Rooms are noisy, thin drywalls with rooms cramped into each other. Had to hit the walls a few times for people in other rooms to be aware. Second, there is nobody there! Reception is empty every time, with a phone a few instructions on how to deal with common issues. Phone will be answered though, and when I needed someone they did show up. Finally no breakfast on premises. There is small kitchenette area with a MW, a table and a few chairs but no ability to cook (or for someone to cook). You have to go to a nearby Notcutts with was excellent but about a mile and a half away, walking is not a real option unless you have a lot of free time
Oh, parking is available and abundant, they claim to charge a daily fee but my friend in another room with a car never paid it. There are no EV chargers on premises but there are two level 2 ones close by at the Camden Arms hotel parking lot, 50 yards away
emmanuel.partnerAug 25, 2024 The bathroom door was too small and because of that my partner couldn’t get in to take her bath
Was okay. Room quite small. Had double bed and shower cubicle in the bedroom. Separate very small toilet room. Hanger for clothes only. Very small space to move about in room. Has TV.
3 of us stayed in the 3 single bed family room on a room only basis the room was extremely clean with en suite shower room. The beds were very comfortable tea and coffee was supplied and when we needed more milk they bought us more. The room also had doors out to a little patio area overlooking a pool with fish and a lawn beyond.
sandile.friendsApr 17, 2024 Great location
Another good stay at Anand
Another return visit to this budget hotel. It is convenient for us, provides just what we need. Comfortable room, warm welcome.
They need a proper vending machine with variety of choices. Hot water is hard to regulate in room 6.
Strange reception welcome
Uncomfortable bed
No hot water at 7pm for a shower
Another good stay, thank you
Warm welcome, helpful staff, they responded to special request, this was our third stay at this hotel and we are certainly planning to visit again. Very convenient for Tunbridge Wells and local area. Thank you.
A good play to stay near Tunbridge Wells
Situated in Pembury on outskirts of Tunbridge Wells, good location, warm welcome, helpful, convenient, homely feel, good parking, will stay again
Overpriced dump, check-in was a nitemare not whats needed after a long day ...
Does not have a resturant as advertised
absolutley filthy ....hairs in bed,ripped pillow case stains on duvet,dirty mirrors the list goes on..
Save your money go somewhere else please,will never use again....
The staff was very helpful, we ended up checking in much later than expected, but staff was very pleasant . All check innand check out instructions we explained well and easy to follow. The property was very clean ,plenty of linens .
We appreciated the efforts at recycling, the outdoor eating area, the chance to do some washing.
The room was too small especially for a four night stay. When we commented the ‘receptionist’ said that they had upgraded us from a shared bathroom which was not the case as we had booked an ensuite room. We received an email about paid parking but out booking included parking.
Reception over a telephone is not satisfactory.
functional - curtains just about see through s room not dark - but it was ok
albert.partnerAug 14, 2023 I found a spider under the bedsheet and hair as well ..!!
The room was clean but very small for a double bed, the shower and toilet were built in to two corners of the room , which worked i suppose.
It was a cheap place to stay in the area we needed to stay in.
We booked in via an intercom telephone. This was unusual but worked ok.
The lady who booked us in waived the on site car park charge, and also the dog extra charge.
I would have challenged the dog charge being £23 ? for one night had she not just dropped it as she mentioned it over the intercom.
If we had to pay for on site parking AND the dog it would have been an expensive stay .
We payed £68 as we had some expedia points to use . If we had payed the standard price i think it would have been too much for the size of room .
I dont mind paying up to £10 extra for the dog, but could not see why there should be a charge for parking a car in site .
Oh, and our rooms window would only open an inch or two. There were instructons to open it further but they did not work. . It was a good job the weather was unusually cool for July!
The only staff member we met was in the morning when we were leaving who was very pleasant.
tiffany.familyMay 22, 2023 The lodge was in a good position for what we needed. The host was friendly and very helpful. The garden was also spacious for children. Recommend anyone to stay.
Nice room friendly helpful staff. Plenty of parking spaces and good wifi. I will definitely be staying here again
Good for backpackers but for business awful.
I was not happy at all. Toe nails left on side. Hair on coat hanger. See pictures. No receptionist. No hot water for bath. No soap. Not a double bed but x2 single mattress’s.
Interrupted whilst naked on bed by a man who was also supposedly staying in my room and had the code for the door.
I want a refund…….
