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COUPLE
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SOLO
3.8
Very Good
14 User Reviews and 28 Ratings
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Guest Reviews
Great view needs maintenance and better f and b manager
Rated 3.0 by Shalini Sharma . Solo Traveller . Nov 25, 2024
The property has really great views but it needs lots of maintenance the pathways to rooms are claustrophobic it’s like staying ina. Ship the views are great though and the people at reception are very warm welcoming and really sweet. They in fact have me a room with great great view when i said if i could get a room from where i could see the sunrise as well as sun however the air conditions in room weren’t working so they gave are a oil heater but worst is yeah main person at their inky restaurant he was very uptight and when i requested for room service in morning he was very rude in answering and even refuse to help with making an omelette but rest of the staff and servers were really exceptional
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Average Stay
Rated 3.0 by AVINASH DHANVE . Nov 17, 2024
Overall it was a good hotel but the place was very cozy with no view at all. Though it was shown as river view.
I booked the hotel room for ny wife’s birthday and it was a pleasant experience. Loved the stay overall
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Great stay
Rated 5.0 by Neelmani Srivastava . Couple Traveller . Aug 06, 2024
It was an amazing experience and stay. Property is very nice and well connected. Food was also very tasty.
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Average Stay
Rated 3.0 by Gurman Kaur . Jul 10, 2024
The cleanliness and ambience was very nice. The only issue i had was the unwelcoming behaviour by the room service/housekeeping. Delivering small milk sachets was somehow a very big deal for them and they stopped answering our phone calls for just 2 milk sachets. Branded hotel but 2star hotel behaviour
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Average Stay
Rated 3.0 by Visalakshi Gummuluru . Jun 26, 2024
Rooms are near and clean but bit tiny. And everything is chargeable even water bottles are also chargeable not given as complimentary. Only english breakfast they serve which we indians can't have every day. As it is a tourist place and their main customers are tourists they should add some other items in their menu what i feel. And generally tooth kit and some other items are given as complimentary but they are selling these items in their vending machine surprisingly.
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Pleasant stay
Rated 5.0 by Jimlee Borah . Business Traveller . Feb 28, 2024
Beautiful contributive property next to the riverside. The twin occupancy rooms are bigger and very spacious. Also they have free access to canary wharf that has a lot of restaurants and pubs at the mall and outside making it very very convenient. The cafe at the hotel serves lovely fish and chips too )
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Good hotel
Rated 4.0 by Saran Vel Jayaraman . Business Traveller . Feb 17, 2024
Good hotel no parking place good room nice housekeeping good restaurant centre place to go around specious room
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Simply great view
Rated 5.0 by TEJAS RAMESHBHAI PAREKH . Business Traveller . Oct 05, 2023
Amazing riverbank view and all major tourist attractions are near by so we could enjoy by walking. Good location.
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Average Stay
Rated 3.0 by Parul Soni . Sep 28, 2023
The hotel is at a beautiful location having a convenient ferry running through canary wharf pier, every 10 minutes however the room service wasn’t great.
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Discrimination
Rated 3.0 by Charles Jeyaseelan . Solo Traveller . Jun 18, 2023
Wasn’t given the room that was asked for during the booking. The hotel staff had no other answer other than “sorry, it’s not available”. Why should i pay for what i’m not going to get!
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Best in London
Rated 5.0 by Pranay Handa . Family Traveller . Nov 14, 2019
Awesome location, easy connectivity, complimentary ferry, friendly staff and great service, will stay and recommend strongly. Memorable.
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Good Stay
Rated 4.0 by Reshmi G C . Family Traveller . May 19, 2019
Cookies were very nice. Tube location was around 650 meter and DLR location was around 600 meter to the ferry point. Have to take ferry to the hotel if entering from canary wharf side which is complimentary. Overall very good experience. Reception staff are very friendly and helpful. Cons bathroom very small.
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Average Stay
Rated 3.0 by RAHUL DATTA . Nov 09, 2018
Its not up-to the mark of Indian Hilton's in terms Room space, room services or the grandeur.
