valerie.partnerDec 01, 2024 They need to put a coffee maker in the room!
elaine.familyDec 01, 2024 Great location. If you are looking for a centrally located place and don't plan to spend a lot of time at the hotel, this is for you. Clean but lacking in amenities. Refrigerator did not work, towels thin, not enough plugs, poor lighting. Staff was friendly and helpful. NYC is very expensive, this is a good lower cost alternative to better known hotels.
christine.familyNov 30, 2024 Honestly would 10/10 recommend staying here the night before the parade. The staff are accommodating and kind, place is clean and stylish, amazing part of town.
This is a good hotel. I recommend it.
Unique rooms w terrace and lots of space & light
This hotel is good, not great. Best things going for it are location to public transportation, dining, and the circle. Staff was a little standoffish.
wonderful staff
great rooms
good location
could use a better mattress
Excellent hotel with an unbeatable location. Stayed in a suite this time. Room was spacious, clean, and comfortaboe. Good price for the size of the room and central location. Staff were courteous and helpful. Restaurant serves amazing Japanese food for lunch and dinner and good, standard breafast. Highly recommend this hotel.
The room was loud with non-sound proofed windows. The staff were not very service oriented across the board and more interested in conversing with each other than with guests. Room service forgot to put in my order but they did end up comping it. There is no gym. The house keeping people were overly hovering on a daily basis. My room was dark and the hotel is not the nicest though the location is wonderful.
Very small room and rating of the hotel didn’t correspond with the hotel. But the staff is nice
Pros - this property was perfect for my brief stay as a solo traveler in NY. Great location very close to Central Park. The rooms are compact but efficient and stylish - this is not a new hotel but the decor has stood the test of time. Staff was friendly and kudos, especially the housekeepers who were exceptionally kind. Plenty of dining options nearby.
Cons - the room was dark, even with the curtains open. Bathroom lighting was flattering but with the dark tile walls it needed more light. Shower curtain was perhaps the worst part, showing bad signs of age and wear - an easy fix that they’ll hopefully make soon.
victoria.partnerNov 08, 2024 convenient location, good breakfast at Le Pain Quotidien. Hotel is functional, try to book a room on a higher floor. Staff is friendly and helpful
marvin.familyNov 02, 2024 Staff could do better (front desk)
Everything was great except $13 for a bottle of water.
daniel.partnerNov 01, 2024 Loved the balcony and staff was great. Just noisy both outside and inside. Doors are not sound proof so you can hear everything outside your room. But we loved the location and will return
Very friendly and helpful staff
william.partnerNov 01, 2024 Its a ok property its dark on the inside. Rooms are small but it will do elevators are small. The plus about it is its only a block from Central Park 15 min walk from Time Square.
