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Review Of New York Hilton Midtown0123401234

Midtown Manhattan, New York | 1.7 km drive to Times Square

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.1

    Very Good

    10 User Reviews and 24 Ratings

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    Guest Reviews

    Average stay experience.

    Rated 3.0 by Pranidhi Rawat . Business Traveller . Oct 16, 2024

    Not recommended for indians. Primarily the food/cuisine is all american with hardly veg options.

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    Midtown hilt-on

    Rated 5.0 by Sahithi Annadi . Family Traveller . Aug 31, 2024

    Had a wonderful experience with regard to room, staff and location

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    Horrible

    Rated 1.0 by Mohit Jain . Business Traveller . May 30, 2024

    I’ve been travel-ling since last more than 25 years and have had both good and bad experience as far as accommodation is concerned and i can safely say that new york hilt-on mi-drown tops the list of being the worst stay ever. The first day i got locked inside the bathroom as i realized that there was no handle from the inside and it was a near death experience. I had to pull down the clothes hanging hook on the door and totally gods hand that i somehow managed to open the door, i complained to the hotel and it took 25 mins for someone to come to the room to attend to this serious problem, i hurt my hand as i kept banging the door but no one could hear me. They then changed the room and in that room the hairdryer was faulty gave an electric shock. Till the time of checking out no one came to attend to the hair dryer issue. The rooms were dilapidated, no water bottles in the room, we have to call every day to get water bottles and even on a standing instructions to provide water bottles they could not do it. The staff at the reception at the bell desk were outright rude to the point of misbehaving we had 2 more rooms as i was on a business trip with some of my other colleagues. One of our colleagues is staying for 10 days and when we went to the reception to complain the duty manager, a lady simply said that if we are unhappy with hotel then we can cancel our stay and she could amend our booking. The lady emphatically said that they had 2000 rooms and that they cannot keep everyone happy as per their wishes the 3rd room had torn pillow covers, toilet flush was not working. I was an outright disaster.

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    Highly recommended for new york exploration trip

    Rated 5.0 by Vibin Kishore . Group Traveller . Feb 11, 2024

    The location of this hotel is the major benefit of booking this one, it is very close to the major attractions of new york and makes it very easy for commutes. The hotel is also neat and clean but little squeezy for more than 2 people in a room.

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    Should you stay at new york hilt-on midtown?

    Rated 4.0 by Prithvi Shobhi . Family Traveller . Oct 10, 2023

    New york hilt-on midtown is a very nice, comfortable hotel in a great location. Rooms are quite spacious, beds are comfortable and the bathrooms are fine too. Staff are quite helpful and given the proximity to subway, it is easy to get around wherever you need to in manhattan and beyond. But i wish there were some basic amenities. Hilt-on doesn't provide drinking water, hot water kettle or coffee/tea. The restaurants are adequate but overpriced. The food trucks outside are a better option to get coffee and food. Breakfast buffet is not included in the room rent and although we were given a $35 per day food voucher, i am dreading to see what hidden costs and charges might be there when we check out. Apparently, there is some fee if luggage is to be left at the concierge after checking out of the hotel. Would i stay here again? probably, given the locational advantages. If some other hotel offers a better price, i wouldn't mind switching either.

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    Not Worth for the money

    Rated 4.0 by Nethaji Thanjiappan . Family Traveller . Jan 11, 2020

    Not Worth for the money, facilities not good. Basic things not fulfilled, but good location for the tourist.

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    Good location, above average hotel

    Rated 4.0 by Praveen Kumar Malhotra . Solo Traveller . Nov 17, 2019

    The location of the hotel in mid town is very convenient. It's a walking distance to most office buildings in the area, as well as for shopping, dining etc. The rooms are large, spacious and clean. Bathroom amenities are average. Housekeeping service is efficient. However the property is very large and the service is impersonal. Check-in and check-out queues are long and the process can take time.

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    Hilton Midtown

    Rated 5.0 by Hiten Jhaveri . Oct 12, 2018

    Good location. 10 minutes walk to The Times Square. Very good breakfast. The Hotel is very good in service, room cleanliness.

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    Average

    Rated 3.0 by Amit Patjoshi . Sep 24, 2018

    Average and below expectations from Hilton.

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    Awesome stay

    Rated 5.0 by Prachi Lapsiwala . Jul 15, 2018

    Best location. Just a few blocks away from times square. Clean and spacious rooms. Friendly and helpful staff. Delicious breakfast.

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