Lovely hotel in a stunning location
Very nice hotel in a beautiful location with stunning views. Friendly and welcoming staff. A good restaurant showcasing local produce. A good breakfast is available also.
claire.familySep 26, 2024 If we could give 100 stars we would. This chateau, the staff, dining and amenities are all hidden gems in the countryside outside of Annecy. From the time of check in to the check out, everyone was helpful and pleasant. The staff at the restaurant were fantastic and offered great recommendations. If you are questioning whether or not to book; do it and do not hesitate. You will surely regret if you don’t stay and one night is most definitely not long enough.
The entire place is enchanting. We had a great stay. The breakfast buffet was incredible… made my wife cry, literally. We’ll have to come back.
karlinta m.familySep 11, 2024 Wonderful.
michael.family_with_childrenJul 10, 2024 Exceptional stay
Serene surroundings, well kept property, excellent service.
This is an amazingly beautiful hotel, both inside and out. The staff is very friendly, but maybe only half speak English. The rooms are beautiful as well, and each one has a different theme, each room has a theme name and no room number. The rooms are nicely updated, except the wooden floors squeak.
This place deserves more than five stars. If I can give it 100 I would. I only wish that I found this place sooner, I would’ve booked an additional two nights instead of staying in Geneva.
Our hotel in Geneva was the same price, and piled in comparison to the IMPECCABLE service and quality we’ve experienced here.
We love the Sonade Suite! The balcony parlour was an added surprise! it was foggy during our stay, but it would’ve been a fantastic breakfast at the Sun been out. So we decided to take breakfast downstairs.
Make sure to book a dinner reservation here we had a four course meal, and it was divine!
There is also a boutique, fitness center, and a steam room. The staff at this Château, was incredible.
Every single guest we’ve encountered at this hotel was super happy to be here. It’s literally an enchanted place!!!
Wonderful country setting
oliver.familySep 03, 2023 We stumbled on this hidden gem en route to Geneva. We booked a suite for a family which was away from the main hotel we used the car a walk to the main hotel with small children would be possible but tricky. The staff were superb, the food in the restaurant exquisite, the food for the children sublime. Yes it’s expensive but it was worth it. The only thing the hotel lacks is a pool. We would definitely head back there.
Excellent service, beautiful room and surroundings and could not have been more pleased with my visit.
marwan.partnerAug 22, 2023 This chateaux, hotel was a fairytale! Looked like a castle, interior was classic, 16 century feel. If you are a mountain bike fan, the hotel provides electric bikes for use and the biking trail around the hotel are breathtaking! Breakfast was really good. Everything was sooo good.
À night in the squirrel house
The disappointment was that we expected to stay in the chateau not the modern annexe cutely named the squirrels house. I suspect we didn’t pay enough attention when we booked and actually it was fantastic - a suite with a splendid view towards the lake , clean, modern very comfortable! Dinner was very good - the menu was a little minted but the food was excellent quality and the service good. Breakfast was excellent with the nice addition of a plate of gooey French toast - I’ve stayed in hundreds of French hugely and this is not the norm- it was lovely comfort food!
Terrible customer service
Terrible customer service
oleksandr.familyFeb 13, 2023 I am not sure if this is Expedia’s fault in presenting the options or the property’s fault for submitting the information, but you must be aware there are TWO buildings at this property, and one of them is nor a chateau, but rather a modern building approximately 500 yards away from the main building. And modern looking rooms are located in that building, not in the main chateau, which we discovered only after arriving. The modern building’s rooms are nice and, well, modern, and clean, although we had our share of issues. Some were minor - like their fancy Sonos audio system that requires app installation on a smartphone was playing music only in a bathroom. Some were annoying: apparently one of the rooms has a fireplace and when guests in that room started the fireplace, our room was filled with smoke smell. Probably related to that but around midnight a fire alarm has started blasting its siren causing a bit of a panic - we called the reception and they told us, laughing, that it’s ok and the alarm will go away in a few minutes. But other than that it was a nice experience, and the location is definitely worth checking out.
Good value close to Geneva
Like so many other hotels post Covid it seems they had difficult time in getting qualified staff. Therefore service varies from very good to just adequate. However the hotel does offer very good value for a Luxery hotel so relatively close to Geneva
Stunning views, spotlessly clean, beautiful chateau. Delux rooms smaller than expected but very comfortable. Food delicious, would definitely stay again.
Interesting place, old Château with history and a great view. Food was very good and reasonably priced. Fantastic view across the countryside. Be warned though it’s miles from anywhere. Without a car you would be stuck.
verified t.familyAug 22, 2019 The website advertises rooms in the chateau. At check-in, after having paid, management informed us we would be staying in an annex of the chateau. This uninteresting 21st century construction provided shelter, but was remote from important facilities, such as the restaurant, which was located in the chateau. Thus, we had to drive to eat a meal in the restaurant of our own hotel.
