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COUPLE
FAMILY
4.1
Very Good
13 User Reviews and 22 Ratings
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Guest Reviews
No parking, no room service, no hospitality
Rated 2.0 by Priyansh Goyal . Couple Traveller . Dec 09, 2024
In the name of tech, they just mess up the hospitality factor of staying at a hotel. The hotel is clean and everything was great apart from the service. A single staff handles everything and there’s absolutely no room service to your surprise. It is a self service hotel. Nobody to even help you out with the heavy luggage you carry. There’s no parking nearby and they tell they’ll help you unload but when asked there’s no answer. Only good thing about the hotel was that their rooms were clean.
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Excellent Stay
Rated 5.0 by Sreejith Sreenivasan . Nov 29, 2024
Very good
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Episode Tbilisi has replied on Dec 11, 2024
Dear Sreejith Sreenivasan,
Thank you for your kind words and excellent rating! We’re delighted to hear that you had a very good stay with us.
Your positive feedback means a lot to our team, and we look forward to welcoming you back for another excellent experience at Episod... Read more
Terrible Stay
Rated 1.0 by Dhananjay sp . Family Traveller . Nov 21, 2024
Rooms are good, and the location is good. 1. No facilities in the room
2. No room service, 3. Staff didn't even care to open the door when struggling with luggage
4. No space for parking but staff were not even ready to guide me ro the nearest parking, they were just saying, park anywhere, we don't have parking
5. Air conditioner was not working to cool the room, i wanted to switch on ac with 16 c to get fresh air inside as doors were closed always. I asked staff, they said open the door for fresh air
6. Food was bad, i stayed in kutaisi 3 star hotel before going there, kutaisi hotel breakfast was much better undoubtedly
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Episode Tbilisi has replied on Dec 11, 2024
Dear Dhananjay SP,
Thank you for sharing your feedback, and we’re truly sorry to hear about the challenges you faced during your stay. While we’re glad you appreciated the quality of our rooms and location, it’s disappointing to learn that other aspects of your experience fell... Read more
Good for family
Rated 5.0 by Paras Jung Khadka . Family Traveller . Nov 10, 2024
Wonderful experience, good breakfast and easy to travel from hotel. Downside was only the parking as its lo-acted on main street.
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Episode Tbilisi has replied on Dec 11, 2024
Dear Paras Jung Khadka,
Thank you so much for your glowing review and for sharing your wonderful experience with us! We’re thrilled to know that you found Episode Hotel family-friendly and enjoyed the breakfast and convenient location.
We understand that parking can be a ch... Read more
Episode
Rated 5.0 by Naseer Anjum . Couple Traveller . Oct 28, 2024
It was amazing to stay here. Neat and clean. The place was good and near by to all the main locations
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Episode Tbilisi has replied on Nov 08, 2024
Dear Naseer Anjum,
Thank you for your wonderful review! We're thrilled to hear that you had an amazing stay with us and that you found the hotel neat and clean. It's great to know that our location was convenient for you, making it easier to explore all the main attractions ne... Read more
Value for money.
Rated 5.0 by Pothimadathil Hameed . Family Traveller . Oct 25, 2024
One of the best hotel. Very best experience. Highly recommendable hotel. Staff was excellent.
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Episode Tbilisi has replied on Nov 08, 2024
Dear Pothimadathil Hameed,
Thank you for your amazing review! We're so glad to hear that you had such a wonderful experience with us. It's fantastic to know that you found our hotel to be a great value for money and that our team made a positive impact on your stay.
We trul... Read more
Luxury with value for money
Rated 5.0 by Umang Goyal . Family Traveller . Oct 17, 2024
Absolutely gen next hotel even receiving crypto, very clean self checkin process all facilities. Just superb
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Episode Tbilisi has replied on Nov 08, 2024
Dear Umang Goyal,
Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience with us and that you appreciated our self-check-in process, clean facilities, and the fact that we offer crypto payments. At Episode, we aim to combine... Read more
Good Stay
Rated 4.0 by pranjali satpute . Oct 03, 2024
The stay was pleasant, there was nobody to disturb me during my visit, although there was no shampoo or toiletries (toothbrush/toothpaste)in the bathroom. And i needed an adapter for charging but it wasn't available in the hotel.
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Episode Tbilisi has replied on Nov 08, 2024
Dear pranjali satpute,
Thank you for taking the time to share your experience with us! We’re so glad to hear that you had a pleasant and uninterrupted stay.
We apologize for any confusion regarding the bathroom amenities. We do have a shampoo dispenser in the bathroom, and ... Read more
Good hote
Rated 4.0 by Rim Zaitouni . Family Traveller . Aug 25, 2024
The hotel is good and clean, location good and the room we booked were large, only negative its only there smell of food or oill when ac turn on.
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Excellent Stay
Rated 5.0 by Tanmay Jadhav . Couple Traveller . Jun 29, 2024
Stay was pleasant, staff is really good
there is one guy whose name is gio. He has done excellent hospitality. Overall episode is recommended to stay in tblisi.
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Episode Tbilisi has replied on Nov 08, 2024
Dear Tanmay Jadhav,
Thank you so much for your wonderful review! We’re delighted to hear that you had a pleasant stay with us and that our staff, especially Gio, made a positive impact on your experience. We truly appreciate your kind words about our hospitality.
It’s fanta... Read more
Bad experience with mmt
Rated 1.0 by Anisha Malhotra . Couple Traveller . Feb 17, 2024
Such a bad experience no sight seeing where ticket had to be purchased was covered even after paying a huge amount to mm t. The hotel in tbilisi was pathetic that we had to change the hotel on our own.
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Episode Tbilisi has replied on Nov 08, 2024
Dear Anisha Malhotra,
Thank you for taking the time to share your feedback, and we're truly sorry to hear about your disappointing experience. We understand how frustrating it must have been not to have the sightseeing tickets covered as expected, especially after paying a sig... Read more
Excellent Stay
Rated 5.0 by ZAFFAR ULLAH SHEIKH . Family Traveller . Feb 06, 2024
Great location. Cleanliness is on point. Has comfortable soundproof rooms and extremely helpful l staff available at all times.
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Episode Tbilisi has replied on Nov 08, 2024
Dear ZAFFAR,
Thank you so much for your kind review! We’re thrilled to hear that you enjoyed our great location, spotless cleanliness, and the comfort of our soundproof rooms. It’s also fantastic to know that our team’s availability and helpfulness contributed to making your s... Read more
Excellent service
Rated 4.0 by Nehreer Khan . Couple Traveller . Oct 17, 2023
The hotel was exceptionally clean and hygienic. The staff were excellent extremely helpful l whenever we required help and friendly. They were well versed in english and helped very courteously whenever we asked.
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Episode Tbilisi has replied on Nov 08, 2024
Dear Nehreer Khan,
Thank you for taking the time to share your wonderful review! We're so happy to hear that you found our hotel exceptionally clean and hygienic, and that our team was able to provide you with helpful and friendly service. It's fantastic to know that their ass... Read more
