I was so excited to stay at this property to relax and enjoy the spa.
That was not to happen. I can be to blame, but I thought with this being small boutique exclusive villas it would not be an issue booking the spa. I even inquired about the spa several days before my arrival about that retreat, and have an email response there was room.
Upon check in, I was informed there was availability for a 30 minute spa session for my entire 3 nights I would be there. I was completely shocked.
The staff was so sweet, and tried to accommodate me, but what was supposed to be a peaceful time full of ease, turned quickly into a stressful situation with a fuss over me.
I felt awful for people going out of their way, when I just wanted to slip into the background, quietly.
I am so grateful the staff understood my stress, and confusion to why there was no spa availability.
I will note this stunning property is close to nothing, and is not walkable, so the spa is the attraction.
My villa was gorgeous, but unfortunately I chose not to stay, and find other accommodations bc I could not justify the price to sit in my room, when the purpose to coming to a secluded property could not happen.
Thank you to all the staff for their understanding, and consideration for the situation, and if ever in the area again, I will book (though the menu is not fully online) ALL spa sessions months in advance of arriving.
The property is located away from the main tourist area and extremely quiet except for the resident bird that occasionally kept us awake at night. Overall, still nice and relaxing. The staffs are friendly and accommodating to our needs including preparation of pre-ordered breakfast boxes for our early golf outings. The resort is environmental friendly and plastic free. It offers organic and healthy foods.
Resort worthy of 10 star for genuine hospitality
If I could give this resort 10 stars, I would do so with no hesitation. Hospitality was superb in so many ways. Staff went beyond call of duty and food was definitely fine dining. Awesome and Memorable. The GM says he wants to make this a home and not a workplace for his staff - KUDOS. We as guests felt very much like home too.
Serenity, vitality.... be prepared to be revived!
This resort is a true oasis. Set deep within the verdant hinterland of Nusa Dua, its location is far from the buzz and pace of the more populated tourist precincts. Geger Beach however is a short, low-trafficked drive away, or a peaceful bike ride, or stroll if you're up for the exercise.
verified t.selfJan 16, 2020 the resort is very quiet and peaceful the food menu is very extensive and the food is very delicious
