The room was in the basement , with absolutely zero view with a dirty little area not taken care of. There was nowhere to put a suitcase or more than one. There was something in the building that gave me an instant allergy attack….
Not super friendly when we told them we would not be staying. Super disappointed because it was near the top of the mountain and had an amazing view.
The staff was excellent! The restaurant was very nice with good food. One gentleman spoke English extremely well and took great care of us.
Great place to stop over and a very warm welcome
A good choice, the hotel was well located with plenty of parking and a very warm welcome
There were a lot of people looking after us from checking in, to eating in the restaurant through to breakfast. There was a bit of noise from guests late at night which echoed up the stairs but it didn't detract too much from a great stay during our tour
The bathroom was poorly lit and the toilet seat did not fit properly
diego.partnerMay 01, 2024 No me ha gustado el desayuno, decía ser buffet, la primera noche no lo fue y en la segunda muy malo como buffet. Se sentían los ruidos de las otras habitaciones.
Amazing views from our room and balcony and great hotel in the mountains. Includes breakfast great place to stay for your $$$!
Fantastic family-owned hotel
Great family-run hotel with outstanding views of the valley below from our room. Food was good and good value. Very welcoming and we were sorry to leave
weihua.familyAug 11, 2023 Gorgeous Mountain View from balcony. Best ever.. definitely worth it.
robert c.familyJul 10, 2023 Good location, nice terrace, step in and out shower was borderline dangerous, AC did not cool the room very well, breakfast needs work as they need to add fruit and coffee to the menu.
The music in the bar at night was loud and pretty bad with a pre/recorded dance track and a singer on piano that was more like karaoke than a live musician
james r.partnerSep 08, 2022 The staff were really friendly and welcoming. The food was great, and the surrounding area was stunning.
carmen.partnerAug 22, 2022 Great place
felix.partnerAug 15, 2022 Hotel and restaurant in a great location with phenomenal view onto the valley. The rooms were clean, and the owner and staff were super friendly to us. I recommend this hotel!
jacqueline.familyJun 09, 2022 Find somewhere else. I have stayed in abt 15 hotels in this european trip of approx $200/night. Worst experience here. Took abt 15 mins to find someone to check in, place is cluttered to the point of hoarding, not maintained, shower needs major scrubbing, no AC and lots of flies in the room, couple hosting doesn’t speak english so no help asking questions abt the area but they do pressure you when it comes to buy from the restaurant menu without even understanding what you want, WiFi is intermittent but mostly out the whole time, tv cable/antenna also mostly out. Find somewhere else. Not worth the experience.
Nice location and good rooms.
verified t.partnerOct 19, 2019 Loved the location and the views it offers, the free breakfast and the peace i felt at night :-) 😊
They can't speak English.
They aren't cooperative.
They will not listen to any of your request.
Inshort they are robbers in the face of hotel mafia.
I suggest u all to never use this.
Amazing views from the hotel to Bolzano, staff was super friendly, Excellent hotel!
verified t.friendsSep 28, 2019 Great staff in quiet area. Meals were excellent. They could do enough to help the guests.
Stay here if you like flies everywhere!
Lots of flies, very dirty rooms. I have 3 issues:
1. Booked a mountain view room. Was given room in the basement. See attached photos.
2. In the booking and in the hotel it said free WiFi. Was not able to find any WiFi network in the whole hotel, not even in the room.
3. Spent 45 minutes before the sleep time killing flies in the room, see photos attached. They were everywhere and a lot of them!
4. No AC in the hotel.
5. Opened a door in the morning to get some fresh air and a dog walked into the room from outside. Didn't affect me at all as we love dogs but could've scared someone especially with kids.
Overall, very disappointed with this hotel. Owner appeared to be nice though as he served us some food at late night when we arrived, without showing us the price, then was a surprise bill of 25 euro for a plate of cold meat apetiziers which they served during breakfast next morning. Would I seen the price before, would never pay more that 5-10 euro for it.
