Adler was truly and amazing experience from start to finish. Before we arrived the staff was incredibly helpful and responsive. They helped us book transfers from Rome and to Florence as well as a great wine tour referral. The property is incredible. The website and pictures do not do it justice. The ability to walk within 5 mins to a the most quaint Tuscan village with multiple restaurants to choose from was and added bonus. Views are the picture perfect Tuscan vacation! Would recommend to anyone and would definitely go back!
They overcharged for everything and did not offer my platinum perks
alexander.partnerJun 17, 2024 Adler Spa Thermae falsely advertises on its website and third party booking platforms that the rooms have air conditioning. Instead, the rooms are heated and cooled using irradiation panels in the floor and ceiling which were limited to increasing or decreasing the temperature by 3 degrees celsius from a 23 degree celsius starting point. It is an interesting concept, but the room did not cool quickly and I was too hot when going to bed. Luckily, the front desk provided a portable A/C unit, but it required us to keep our ground floor slider door open all night for the hose and vent to go outside. If I would have known that the rooms did not have air conditioning, I would have booked somewhere else as this is a mandatory requirement for me.
The spa does not have very good customer service. They sent an e-mail to me prior to my stay to ask if I wanted a personal consultation before my visit to go over the spa menu. I responded asking for one, but they never e-mailed or called me back. They encourage you to book spa treatments in advance, but then they have a an inflexible cancellation policy. One one of our days we decided in the morning around 10am that we didn't need our 5pm massages anymore, but they wouldn't allow us to cancel them and ended up charging the full amount to our room despite us not receiving any massage services.
An amazing and relaxing experience
The resort is in a remote location which for us was difficult to find as we arrived at night time. However the experience was amazing. The facility is in perfect condition and targets for pure relaxation. They have a plethora of steam rooms and saunas and thermal waters as part of the resort and all access is included. The GYM is very complete and they have free classes such as TRX and stretching and yoga. The breakfast is excellent and diversified. The walking trails are lovely and scenic. Parking is included. This is an amazing resort worth the drive.
verified t.partnerOct 28, 2019 Perfect relaxing resort in the heart of Tuscany. Just beautiful.
Anniversary in Adler was amazing Many spas and saunas to visit and relax. By far one of the best we have been to. Med spa was good but not great.
Terrible Stay. Horrible Management
The management staff treated us terribly when we ran into the issue fo not knowing we were not allowed to have our son on the property due to his age. Instead of working with us through this issue, the the threatened to call the cops on us if we left our room at anytime with our son. While the resort is nice, it a major factory lacking Tuscan charm. We will never go back
verified t.partnerJul 07, 2019 Beautiful location with lots to see & do. Plenty of choice of restaurants in walking distance of the hotel.
The room cleaning service was average for this caliber of hotel. I think due to the fact that there was only one lady servicing a lot of rooms on our floor.
It’s also the only hotel I’ve ever stay in of this caliber that doesn’t provide free bottled water in your room. ☹️
This hotel is located in a beautiful area. The views are spectacular. The family suite was spacious but could be improved by adding a 2nd toilet, we are a family of 5. The hallways needs some updating (old shag carpeting !!). The service was excellent, food was tasty, and overall, I would recommend.
Extremely relaxing and very high end. Wish more
Hotels were like this one
verified t.friendsFeb 19, 2019 The service was superlative and the food was amazing. Very beautiful surroundings
Perfect for a few days away. Maybe even longer!
Had a wonderful stay here. The hotel was well set out, had a lot to offer and was in an idyllic location. The only thing it lacks... a bit more explanation on what is on offer. There is so much to do that it took us a couple of days to get our head round it; once we had we didn’t want to leave!
Services within the hotel are reasonably priced, drinks and food are not expensive given the quality of hotel and the location.
I’d certainly recommend a stay!
A perfect place for vacation. Outstanding pools, spa, food and service.
What a wonderful experience we had, everything is perfect here. The scenery, the view, the food, the wine and the facilities. We're a young couple and we loved it
Great spa getaway in Tuscany
This hotel is centrally located near multiple hilltop towns. It's a great choice for exploring Tuscany as well as staying local and using the facilities.
Tre giorni di relax e perfezione assoluta
Abbiamo trascorso 3 giorni perfetti. Non c’è nulla da criticare negativamente: dalla colazione del mattino (uno dei buffet più completi che abbia mai visto) alla SPA, sempre pulita e dotata di numerose vasche, saune e bagni turchi, che rendono impossibile annoiarsi. Inoltre, tutto il personale si distingue per cortesia e disponibilità, facendo sentire gli ospiti davvero a proprio agio.
La struttura offre tutto ciò che si può desiderare: un ampio parcheggio coperto, Wi-Fi e persino una merenda alle 16 inclusa nella mezza pensione. Non manca davvero nulla!
Trata-se de um hotelzão, moderno e confortável, há poucos metros do centro de Bagno Vignoni. O café da manhã é fantástico, assim como as piscinas de águas termais. Staff muito agradável. O quarto é silencioso, cama boa e banheiro bom. Os únicos pontos negativos se referem à falta de luminosidade do quarto e uma janela no banheiro, que fica para dentro do quarto, o iluminando durante a noite se vc usar o toalete - atrapalhando o sono do acompanhante.
antonella.familyFeb 27, 2024 Tutto il personale molto gentile ed altissima professionalità
mauro.partnerMay 05, 2022 ADLER THERMAE SPA tra Magia e benessere
