roberta.partnerOct 14, 2024 This hotel as well as the entire Ortiga area was an absolute delight! It was a our first visit to Sicily and we were in love the minute our driver dropped ud off!
Amazing experience all around
yekaterina.friendsOct 11, 2024 Beautiful hotel with exceptional service!
joseph.familyOct 08, 2024 Very beautiful property and location is great !
Beautiful Hotel with a great view of the ocean
The Grand Hotel des Estrangers is a beautiful hotel perfectly located in the Ortigia section of Syracuse. The building is beautiful and the renovations are very stylish. The breakfast was excellent and the rooftop bar and restaurant are quite nice. The staff is high professional and friendly. We had massages at their Spa which were top notch. The gym is adequate. Good luck if you need to change large euro bills for smaller denominations, we asked once or twice every day and were often unable to get it from the front desk. I know it’s not a bank but it’s a reasonable request.
Fabulous hotel right on the waters edge in the heart of Ortigia. The hotel was perfect in every way.
Perfectly located with breathtaking views of the sea. Staff was excellent. Only issue we had was it took over 45 minutes to get our car from the valet parking and I almost missed my train in Siracusa because of it.
Amazing hotel and service
The hotel was in a great location of Ortigia and the staff were very helpful. However, the hotel was not at a 5 star level. Management of the hotel and staff seemed to be lacking at times. Also, the room we booked did not appear to be the one assigned to us but they were able to resolve it.
rachel.partnerJun 03, 2024 Stepping into the hotel lobby was like stepping through a time travel portal. High ceilings, beautiful artwork, and gracious lines. Staff could not have been friendlier or more helpful with restaurant recommendations, tours, and directions. Breakfast was abundant and options for every kind of taste and diet.
The location is superb and Ortigia is such an interesting and lovely place. It is a must see!, so much history!!
Rooms were tiny and not well laid out
The room for 2 was so incredibly small , we could barely move around: The people working at the hotel were absolutely wonderful, helpful and friendly.. but logistically the room was so tiny and it was not laid out well at all. For the amount of money we were paying it simply was not worth it. We however very much liked the hotel personnel:
lazaro.partnerMay 10, 2024 Every thing is perfect
james.partnerNov 13, 2023 Very nice city hotel. Hotel is well-situated for exploring Ortigia. Room, with a view of the water, was quite nice and very clean. Staff was very friendly. Breakfast buffet was as expected for a property of this caliber. Hotel is located within restricted zone, so it was possible to drive to hotel but then necessary to valet park (at 50 Euros/day). We also walked to the archeological park and museum in Siracusa although this was quite a ways. There is a rooftop outdoor lounge that has a view but seems too hot for afternoon use and a bit too cool for the evening during our late October visit. We highly recommended this hotel.
It was our best hotel experience in Sicily so far. The hotel is beautifully decorated with Art Deco style. I highly recommend a room with sea view because the sunset from the balcony is super romantic. The staff was lovely and very helpful. The breakfast was delicious with both buffet and à la carte options (not included). We benefited from a free access to the spa (depends on the category of the room) and we really enjoyed the aromatic showers. The hotel is perfectly situated on Ortigia, so close to everything to visit. I would stay definitely here again!
michelle.partnerAug 20, 2023 Excellent location near everything, beautiful room with a sea view, clean, friendly staff! Would highly recommend and plan to be back soon!
ravish.partnerAug 02, 2023 One of the best hotels I have ever stayed at.
susan.partnerJun 13, 2023 Property is beautiful and staff were very helpful. The hotel does not have a pool nor sun beds. This was very disappointing. Also bathroom configuration was terrible. Shower very small with no shelves. Door banged into the toilet. Having a bathtub was a waste of space.
