aleksandra.partnerFeb 21, 2024 I will start with positive comments.
1. Staff is extremely kind, helpful, and they always have smile on their faces. They definitely made the biggest contribution to our stay and I hope they are aware of it and that they are well compensated for it.
2. Food is a perfect gateway to authentic Nagano culinary cultural experience.
3. Rooms are spacious. And I like the idea of onsen.
4. If you are on a fast pace travel to Shiga Kogen I believe location is perfect. You literally ski in and ski out and can access other mountains by skiing or by free of charge bus. Snow Monkey Park stop is 25 minutes away. Hotel is 3 minute walk away from bus stop. And Nagano station is closer ride as well.
On the other side, I was unpleasantly surprised by the condition of hotel. It seems like no money was invested in its appearance for few decades (besides new restroom in shared area on the first floor). Bathrooms in the rooms are outdated, onsens as well. Overall, it seems like majority of Shiga Kogen hospitality industry stopped developing decades ago which is sad because it is such an amazing place and I feel grateful I got to experience it!
starsky.familyFeb 19, 2024 We were awaken by loud banging on the wall at around 6am. It felt like the hotel was fixing something and they couldn’t wait until everyone was awake to fix the problem.
Very close to the ski slope. It was easy to get everyone out the door in the morning with the ski locker and ski rental location.
verified t.familyFeb 02, 2020 Very clean, hospitable staff.
However, lacking dining options.
Massage chairs in the onsen, so relaxing! Also the food was really quite tasty.
It was an amazing stay for us. We were lucky enough to get a room for 2 nights even though they were not in season therefore not a lot of guests around. While language was a limitation they still offered to help in whatever way they could.
The onsen was well maintained and the temperature was perfect. Additional massage chairs that were available after the bath was an added bonus.
Service staff was excellent. Would definitely recommend this location for the stay.
The nearest bus stop was within walking distance although during the snow season, the road to the hotel would definitely be slippery which makes pulling your luggage a fair challenge.
Excellent Hospitality & services!!!!
Every staff in the hotel are super duper helpful and friendly! We all had a superb and enjoyable time in the hotel!!! Thank you so much for the great hospitality!!!
A absolutely amazing stay
The stay was great the staff helped me so much to make my proposal to my new Fiance better then I thought possible. The ski rental was easy the slopes start right outside and Shiga Kogen (the ski area) is absolutely massive you have to see it to believe it. The onsen was super comfy and the food was always delicious and made beautifully. I highly recommend.
The snow monkeys in the hotel car park and the lovely autumn colours of the trees
tsukuru.familySep 22, 2024 古めかしい施設だが、一所懸命清掃されている感じや食事も多彩かつおいしくまた来たいと感じた。
去年に引き続き志賀高原ヒルクライムレースの前泊で妻と2人で利用させて頂きました
去年と変わらずレース参加者に対してのサービスが的を得ているなぁ。と強く感動しました
さらに今回は朝も早い4時から朝食のサービスもありレース前にしっかり栄養摂取ができ、ベストなコンディションでレース本番に挑む事が出来たのも本当にありがたかったです
しかも値段も安くてとても美味しいのも高評価ですね
夕食もメニュー1つ1つがこだわって作られていて
とても美味しかったです
食事が美味しいとそれだけでレースに対するモチベーションもアップしますね
来年も是非利用させて貰いたいです
夜ご飯とても美味しかったです
チェックイン後すぐ入浴だったのですが
脱衣所のカゴの中にゴミが入っているカゴがいくつかありました
kyosuke.partnerAug 12, 2024 施設全般に古さが目立つが、清潔感があり好印象。ツインルームのはずがトリプルルームに案内され、広々としていてくつろげた。温泉は熱すぎず、適温で何回でも入ることができた。気温が低いので、エアコン要らず。天気にも恵まれ、トレッキングを堪能し、猛暑から解放され大満足であった。紅葉時もまた訪れてみたい。
施設自体は古めですが、スタッフの皆様がとても親切でサービスが行き届いていると感じました。
昔のスキ－ブ－ムの時代はすごかったんだろうなと回顧できます。
食事も温泉もとても良かったです。
masaru.familyMay 08, 2024 温泉も良かったし星空が最高でした
良かった点
夕食・朝食をホテルで食しましたが、料理が抜群に美味しかったです。品数も多く、野菜が新鮮で大満足でした。ホテルの方々も親切でした。
不満だった点
滋賀高原にあるホテル全体に言えることかもしれませんが、建物はかなり古いです。部屋付きのシャワーは水がほとんど出ませんでした。
