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COUPLE
FAMILY
GROUP
3.7
Very Good
13 User Reviews and 24 Ratings
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Guest Reviews
Average Stay
Rated 3.0 by Avinash madhyan . Jan 03, 2025
There was no option of charging and no adaptor or usb cable was available in the entire hotel, so we had no option of charging our phone etc, there were very limited vegetarian option in breakfast and most of them were bread related products. The room service also was very slow, the location is good, rooms are well maintained, linen and bedding were neat and clean.
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Nice ambience
Rated 5.0 by Ashish Shrivastava . Family Traveller . Dec 28, 2024
Property location is good and nice ambience. Indian food to be their in menu for indian tourist. Staff is good.
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Average Stay
Rated 3.0 by Naba Kishore Samal . Family Traveller . Dec 09, 2024
The hotel is good. The location is good. The rooms are large and very comfortable. The rooms are warm and thermal regulation is very good. Breakfast is very good. Coming to bad parts. They dont have anyone for luggage. The reception is one floor above where cars drop you and you have to carry your luggage to reception and to your room as well. There is no room service at all. If you need water or anything to drink anytime in evening or night then you have to come and get it yourself from their restaurant which is one floor below the reception. We had two rooms. Bathroom door was not locking from outside and all night it stayed open and hence the room didn't remain warm enough. Second room the shower drain was clogged and nobody cleaned it despite complaining. The commode faucet was not working as well.
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Average Stay
Rated 3.0 by Deepak Kumar . Oct 30, 2024
The hotel staff was not helpful except kamilla in reception. Water and toiletries were not provided in the room everyday. In fact one male staff in the reception said the hotel does not provide water everyday. We had booked a junior suite and stayed for 7 nights. We had already paid the hotel charges. He told me that if i have a problem with hotel not providing water everyday, i can move to other hotel. This was very rude of him.
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Good Stay
Rated 4.0 by Dnyaneshwar Uttam Devkar . Oct 30, 2024
Hotel receptionist specially "camila" is very good who helps and support everyone. Lots of snacks items there available. Need to improve few indian food snacks in breakfast.
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Excellent Stay
Rated 5.0 by Anuradha Gourishanker . Oct 25, 2024
The room was clean and well ventilated. We had stayed in a business suite. The only draw back we had was the room service staff could not understand english. Rest it was a pleasant stay.
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Nice stay at kzzhol
Rated 4.0 by Madhurima Roy . Couple Traveller . Oct 16, 2024
The hotel had a good location. The breakfast buffet had varieties. Staff were really helpful and friendly. Our stay was pleasant. But the only drawback was our room which was pretty small. The room and washroom were clean.
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Average Stay
Rated 3.0 by Smit Malde . Oct 08, 2024
The stay was not comfortable for us, the room was not properly ventilated, only heaters were working and they couldn’t provide us with any ac or fan, it felt suffocated throughout and we couldnt sleep most of the nights
no major vegetarian options for breakfast so that was also not good for us
rooms were not properly cleaned between the stays
overall the experience was poor
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Good Hotel in heart of the City
Rated 4.0 by Himanshu Govil . Group Traveller . Aug 29, 2024
👍🏻
Location : in the middle of city. Near to places.
Room: We booked a junior suite. Got 2 king size beds. Perfect for us 3 adult male friends. Room was spacious.
Housekeeping: V. Good
Breakfast : Good.
Ambience inside/Restaurant: V. Good.
Gym: OK 👎🏻
Swimming pool: Not clean Room Service: Not available.
Water: only one ltr bottle per day in 3 adult guests. Guys .. Please.
Staff: Some were Rude. Some were Good. Overall: Value for money. We had nice time there. A 24 hour Super Store is 30 meter away. becomes a saviour. You can have anything of your use from there including water.
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Terrible Stay
Rated 1.0 by Madhav Bhatia . Aug 20, 2024
No ac work at night plus no good staff
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Average Stay
Rated 3.0 by Aayush Kakria . Aug 20, 2024
The room was spacious and clean. Had all basic amenities. The staff was helpful. The disappointing part was that the breakfast menu was the exact same every day. Very oily food. Felt stale, tasted like they kept things from the previous day. Coffee was very bad.
Location of the property is good enough to walk around the places, food was also having options to choose from. Although overall service is good did not like the staff behaviour much, it can be improved.
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Almati trip.
Rated 5.0 by ABDUL AZEEZ . Group Traveller . Jul 18, 2024
Very comfortable stay, good service and delicious breakfast also. All over i like it. Azeez.
