Good 4 star.
Decent breakfast.
It's an amazing new hotel. Great quality rooms, very comfortable. The staff was very friendly and I had a pleasant time there. would highly recommend
The hotel was great staff friendly and over all very clean breakfast was tasty but it was a trek to find a resturaunt that served alcohol with your meal and the hotel was tea total also. this my not effect some people but i would have like to have know this before booking as i might have looked elsewhere.but this is a choice by the hotel and doesn't make it a bad place to stay
We had high hopes for this property beautiful by appearance but the problems continued. Our first night the shower drain was stopped up and flooded the bathroom. No hot water. After moving to the other room we notified the desk that the house keeper didn't clean our room. Daily we were given one bath towel for 2 guests. Daily we had to find the maid either for toilet paper or towels. The day of check out after breakfast the maid took all of the 3 towels and said they needed them since we were checking out. Considering we had not showed she had to find towels for us. Beautiful pool except the water is ice cold because there is only 3 hours of Sun at the pool from 12-3pm and you have to move lawn chairs several times to catch the sun. Breakfast is plenty. Disappointed for many reasons as it just kept going down hill.
No refund for booking error, resort fee char
My rating would have been higher if i was not ripped off by the hotel and given the run around by both the hotel and expedia/ hotels.com.
I booked an extra night in error. I had injured myself, had bad wifi and was trying to book quickly while i had relianle wifi and someone who could help me walk. Because the window had closed for reservenow, pay later, it was a final booking.
I immediately contacted the hotel for a refund. The hotel told me i had to contact expedia, which i later learned was hotels.com
Hotels.com told me the hotel had to agree to the refund. They did not. Money gone. First time using it too
In addition, i was charged a resort fee. The booking said i would be charged one, but i was speaking with a your guide that said that was illegal and it should be included in the price. I know this may differ all over the world, but this was not a resort. It was a hotel.
On the positive side, the room was very modern, spacious and initally looked spotless. What was not clean was the card that has the TV channels. It looked like someone used it to kill a bug as there was some brown thing smeared on it. That was gross. A couple of days later, i noticed some flying insect in the room. I destroyed it, but how did it get in there when i never opened the door or window?
The bed was comfortable and the shower had good water pressure and hot water.
The star of the hotel is the restaurant. Breakfast and dinners were great with excellent and friendly service.
mohammed.friendsSep 30, 2024 Excellent hotel. All the staff from the cleaner to spa were polite helpful smiling giving excellent service. Spa manager Khawla went the extra mile to make sure everything was spot on. Her staff Assia and Fatima were very good and really looked after us. But the star man was Houssam at the door. He was always smiling and helpful non stop through my stay. An absolute joy. All the staff were really good. A credit to the management at the Dominium.
irene.friendsSep 05, 2024 I loved this hotel we were upgraded to a city view room . The location was very good hotel in quiet area about 10 minutes walk to the beach and beautiful hotel. The staff were friendly and very helpful, especially Anas, Mohamed no 1, Mohamed no 2, Yousef and Abdullah were all amazing, they really made our stay in Agadir very enjoyable. They are the best team really went the above and beyond to make our stay comfortable . I got ill with cold a couple days torwards the end of our stay and Mohamed no 1 and Yousef really took good care of me making sure I was okay. I will definitely stay here again! P.S The breakfast buffet was very good with good quality of healthy foods to choose from. Thank you to all the staff.
Excellent modern hotel, very clean room serviced every day. Had an issue with the a/c in one of the rooms in the evening that was quickly resolved with a room change. Pool was very nice breakfast was fresh and plentiful.
yussuf i.friendsSep 04, 2024 I engaged staying this hotel. Oh the buffet breakfast was amazing. Very clean. The rooms very spacious. The stuff was welcoming. The price is reasonable and I really recommended.
muluwork.friendsSep 01, 2024 Staff were very good. Hotel very nice, the only downfall for us was the noise in the night, disturbed my sleep, our hotel was facing the street, people talking almost all night, also cars and trucks moving, otherwise a clean and beautiful hotel, will stay again in a different room
arsalan.familyAug 15, 2024 Très bien rien à dire
Great experience overall !
Excellent service overall
Très bon séjour, accueil au top. Hôtel calme et propre. Je recommande
Clean, friendly and modern
Dominium was a really nice, clean and modern hotel. The staff was super friendly, the breakfast was really good, the room was clean and brand new and the neighborhood was calm. My own piece of feedback is the WiFi was very spotty. It was also hard to get cell service here so the WiFi is crucial for its guests to utilize. Thank you!
Newer building and the staff was very nice and helpful ! Walking distance to the beach! The food at the hotel restaurant was delicious! The spa was great as well! I would recommend this hotel anytime !
The hotel was nice except for the high extra charge fees added when i added a second person to the room. It would have been much cheaper to book 2 people in a room in advance than adding a person later at the hotel desk. This is the only reason i gave it a 3 star rating as opposed to a 4 star
soumia.familyJul 20, 2024 Let me begin by saying that the ladies at reception are very friendly and always smiling. They do an excellent job. The gentlemen at the entrance are also very polite and helpful. Breakfast was plentiful and the restaurant staff are all outstanding. 10 out of 10. However, there are many things wrong with the hotel that do not fit the standard of a 4-star hotel. The room cleanliness left much to be desired, towels are old and falling apart and you have to chase up the cleaning staff to get enough (or get any at all, as in one occasion, I was left without any towels whatsoever). The curtains have holes in them and the balcony doors don’t close properly in any of the rooms we booked. My parents’ bed wasn’t made one day and the bins were not emptied on another… Things that one would not expect from a 4-star hotel. The bit that annoyed me though was that someone drank half of my bottle of sparkling water that I left in the mini-fridge and they put it back as if nothing. The bottle was unopened and there is nobody in the room but me, so not sure who did this. I prefer they would outright take it than drink some and put it back. It was rather creepy, not to mention totally inappropriate. The hotel location is good but it’s totally overpriced given the issues with the rooms, the facilities and the subpar level of cleanliness.
