muhanad.partnerOct 05, 2024 Pro: large rooms, safe inside, frig was good, large lobby and wide hallways, felt very nice, whatever you request gets delivered in 5 minutes, wry mice staff
Cons: not enough garbage cans ( may need larger ones), no exhaust fan in the toilet area!!! Very embarrassing!!, need more cloth hangers
The front desk was great the room was nice, it is a large hotel, the parking is guarded 24/7 so I felt safe parking the car
Amazing customer service, delicious food, and a large beautiful room with a great view of the city. Wish I could have stayed longer. Looking forward to next time.
Great facility and has all you need for your stay.
Great place in Casablanca
Grand Mogador City Center in Casablanca was a delightful surprise during my short stay. The hotel's elegant ambiance, impeccable service, and luxurious amenities made for a truly memorable experience. The room was spacious, beautifully furnished, and offered stunning views of the city. The staff were attentive and went above and beyond to ensure my comfort. The central location made it convenient to explore the city's attractions. Overall, Grand Mogador City Center exceeded my expectations, and I would highly recommend it to anyone visiting Casablanca.
fiorella.partnerFeb 03, 2024 There was no area to socialize with other guests for coffee etc. It was centrally located
The room was nice, big, and comfortable. The breakfast is not that great.
Always a pleasure to stay in the Grand Mogador.
abraham.partnerOct 11, 2023 Excellent customer service, big size rooms and very good food at the restaurant.
The fitness center is fully equipped and have a very helpful full time trainer
The worst employees in Moroccan hotels
nice room bad bed, bad check in bad check out. the want to charge me for check out at 1:35 PM
The place to be in Casablanca
1* Awful Hotel in Every Aspect. They won't ever reply to you or help with any queries. AVOID
Hotel was nice paid for the Grand Hotel and got a room in the Marina next door
Room was not bad except for the bloody sheets!
Requested a wake up call for 09:00 am but was surprised to get a 06:00 am.
The night auditor (Hassan?) refused to admit any wrong doing and insisted we asked for a 0600 wake-up call.
When asked to speak to a Manager at checkout I was told he was in a meeting!
This second stay of 2 nights has some problems such as air conditioning that never worked properly & the internet connection was poor. While the first stay of 3 nights did not have these issues.
It was a non alcohol hotel, which was a little disappointing.
The stay was excellent. The staff were great
Staff is not friendly and not professional
camille.friendsSep 14, 2022 Nice property
Room nice…service not so…
The room was huge and comfortable so that’s a plus. However the staff, well….
Check-in I got got double charged, they didn’t bring bags up, and then on any given day the most money I could exchange was 40 dollars .
I called downstairs to see if they had a bar/lounge … they said it opens at 7… and all they had to do was look up and see it was completely not being used . I assume a lot was lost in translation as most English isn’t their top language , so no fault of theirs . It was just like it wasn’t fully up and running again but the staff had to act like it was .
Again, the rooms were great , so if you want a nice QUIET area of town to get rest . This is the place
