varun.family_with_childrenNov 29, 2024 Customer service was top notch.
Great hotel. Price is ok. Location good. Lifts need to be serviced. One out of service and the other seemed as though it was on its last legs.
This is an awesome property! Agree with the 5 star rating. Good location. Staff friendly throughout always willing to assist. Room was big , clean, extremely comfortable, and modern. Great shower and bathroom. Pools were excellent. Breakfast was truly very good. Fresh fruit, juice, pastries, hot breakfast and good seating and service. Sami and Yassin looked after us at breakfast. Assortment of teas was good. Finally the chocolate hour was amazing. Definitely recommend! Enjoy
Location is great, quite near Avenue M. The staff are great, the facility is clean (swimming, Spa, restaurants), can't fault it
Luxury hotel, very polite & helpful staff.
zohreh.familyOct 24, 2024 It was very noise till 5 am lots of noise
The room was dirty
I definitely wouldn’t rate it 5 star
As a Moroccan I did not appreciate how the staff insisted on speaking French or English with me dismissing me only speaking Arabic with them. I understand insisting on the languages with foreigners but I am a native arabic speaker and felt hostility when I spoke in comparison to my non Moroccan tourist friends who were with me. Would not come back.
Absolutely fantastic hotel and amenities. Superb staff and led to a wonderful holiday!
great location . friendly staff . I enjoyed the buffet breakfast so much .highly recommended
antoinette m.Oct 04, 2024 The hotel was dirty, and the hotel workers was very rude and nasty
Nice hotel in public areas, rooms could do with a good clean and staff don’t seem to listen and don’t act promptly on anything.
sharon.friendsSep 27, 2024 I absolutely loved this hotel. The website doesn’t do it any justice, it’s beautiful and all the staff and management are wonderful. I’ll definitely be going back at some point!
adebayo.familySep 25, 2024 Lovely and tourist friendly property
We have been here many times in the past few years, a lovely hotel to stay in and relax as beautifully decorated through out and you feel right at home 😀
Lovely staff and breakfast. No cold water in the shower and there was a crack in the bathroom doors which meant the floors kept getting wet. Balcony could have been cleaned better upon arrival and having someone explain how the electrics work would’ve also been useful. Overall, good hotel and good experience.
We loced the hotel but the service in both bars and restaurants was very poor.
A bit of a disappointment really. Service was lacking as they repeatedly got room service orders wrong during a time i had food poisoning, which i believe came from food i ate in one of the hotels restaurants.
Absolutely amazing hotel. Could not fault anything about it. Hotel staff, breakfast, pool amenities, central location, you name it - 5*!!!
I liked the property since it was conveniently located next to the conference venue I was attending. It is a big hotel with a couple of restaurants.
Great location and rooms in good shape. Friendly and helpful staff. Always glad to be back at this Ibis
