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COUPLE
FAMILY
GROUP
3.1
Good
11 User Reviews and 12 Ratings
Location5
Room4.2
Food2.2
Amenities3.1
Hospitality2.7
Cleanliness3.5
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Guest Reviews
Average Stay
Rated 3.0 by Anil Bahl . May 14, 2024
Castello beach hotel praslin is a mix of positives and negatives. To begin with the name, it’s misleading. There is no beach. I love walking on the beach and was denied this pleasure. The positive however is that the hotel is by the sea.
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4 star hotel are you sure?
Rated 2.0 by Devvrath Singh . Couple Traveller . Feb 25, 2020
One of the main reasons I booked this property for the second half of honeymoon was because it was listed as a "4 star" hotel. However, the experience was anything but 4 star. The rooms were decently spaced but we were denied to be provided basic things such as complimentary water bottles for the day, extra shower cap, etc. Furthermore, the breakfast served everyday lacked taste and variety. Also, it was really irritating to see that every day a certain dish went missing from the menu. The wiFi at the property was slow and inconsistent. AC was working OK but it's location in the room was a bit weird. All in all I wouldn't recommend this hotel to anyone at the price they have.
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Needs improvement
Rated 2.0 by Prashant Sharma . Couple Traveller . Dec 04, 2019
This Hotel definitely needs improvement in terms of cleanliness, staff behaviour, variety in breakfast and dinner. The rooms were ok and the sunset view from the Hotel is the only saviour.
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Comfortable stay.
Rated 4.0 by Nevil Sanghvi . Couple Traveller . Aug 15, 2019
The junior suite was big enough for a family of 4, very decently furnished with all amenities, clean, good powerful ac. The only problem was poor internet through wifi, you can't practically use it. The foreign staff particularly laura was very helpful. However, we did not have good experience in the restaurant and a guy at reception. So overall a star less for wifi and staff!
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Pathetic
Rated 1.0 by hritu patel . Family Traveller . Jun 05, 2019
Not at all Worth it. A lot of Mis- communication and was horrible.
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Make it your last choice
Rated 1.0 by Ajit Kumar Jena . Couple Traveller . Jun 01, 2019
We're still in confusion how this Hotel got 4! It's better not to travel Praslin at all rather than staying in Castello. We checked out in half day while we booked for 3days for 50k INR, yes. It did hurt but we didn't regret a bit for changing the Hotel.
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Breakfast buffet
Rated 4.0 by Sandeep Kaushal . Aug 29, 2018
Limited options for vegetarian. Only fruits, cutlet, oats, bread. Beautiful rooms. Except for odd location of light switches and non auto locking doors. All other things were perfect about the hotel.
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Very good value for money stay, friendly staff
Rated 4.0 by Bharadwaj Bunga . Couple Traveller . Oct 20, 2017
Good spacious rooms, nice service, good pool, great restaurant, the beach view from restaurant will make you stay there forever. Highly recommended! Easily accessible to other sites at praslin, located near airport. Don't miss a trip to Curieuse island and St. Piere island. The staff are very friendly and help you with exploring the beauty of Praslin isalnd
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Location is excellent
Rated 3.0 by Gururaj Moharir . Group Traveller . Mar 29, 2017
I will go to Castello only for its location. But again Praslin is such a small island that you can stay anywhere & still be near the beach. Vegetarians have very little choice, Castello might be good for sea-food lovers, no idea. Just lazed on the beach so no idea about other activities or facilities in the resort.
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Good place, can be better
Rated 4.0 by Deepa Moharir . Group Traveller . Mar 29, 2017
Location of the resort is excellent, bang on the beach. No lifeguards on the beach but the waters were calm & it was like your own private beach. The lady at the reception was extremely warm & courteous and also the chef at buffet breakfast live counter. But a few of the restaurant staff seemed to be very indifferent. On the table where we were about to start having our breakfast I happened to see dust bunnies, which I brought to the notice of a lady staff. She simply shrugged her shoulders & told me it must have fallen from the ceiling. When we decided to change our table she came & dusted it off reluctantly. I don't know if all guests get similar service or was it racism? The breakfast spread wasn't exhaustive, but it is okay We being vegetarians had very limited choice for the meals, and all the 3 veg options were almost same. There was no consistency in taste & quantity of the same dish. Complimentary water provided only on 1st day doesn't make sense, there is no concession for booking 2 nights. A thin sheet was provided instead of a blanket. Had the location not been so good, the experience would have been absolutely not worth it.
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Memorable stay at a wonderful place
Rated 5.0 by Dhanish Kumar Gupta . Couple Traveller . Aug 12, 2016
Had a memorable stay at one of the finest Hotels within budget at Praslin. The best point about the hotel is the location, very near to the airport. Then, the next point to cherish is the courteous staff. They were extremely helpful about anything. Be it about guiding about local places to visit, the detail map of the island, a wonderful swimming pool, excellent quality food, room services etc. Room was very spacious, and equipped with all facilities. Could be made better by improving the lighting and exhaust systems in washrooms. Rest everything was great. And really worth remembering for a lifetime !! Keep it up!
