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You are booking hotel for more than 30 days

Review Of Sura Hagia Sophia Hotel and Spa0123401234

Sultanahmet, Istanbul | 6 minutes walk to Hagia Sophia

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • GROUP
    3.5

    Very Good

    9 User Reviews and 12 Ratings

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    Guest Reviews

    Excellent Stay

    Rated 5.0 by Maria de Luz Miranda Furtado . Family Traveller . Oct 31, 2023

    Location was very good walking distance to blue mosque, sophia hagia mosque, grand bazaar and restaurants near by.

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    Location 5 star service and hotel 2 star

    Rated 2.0 by sara ahmed . Group Traveller . Sep 25, 2023

    Came for birthday. They did not even offer upgrade without charging. No requests were considered. Asked for mattress change. Everyday they said yes and did not. No flexibility for anything a single duvet was fitter inside the double bed duvet. Towels thin and poor quality. Shower water would not drain in 2nd room. Just nothing special about this at all except location!

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    Sura review

    Rated 5.0 by Shariq Iqbal . Couple Traveller . Sep 12, 2023

    The location of hotel is excellent. The staff is helpful. The views from the hotel pool are worth a million bucks.

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    Highly congested place

    Rated 3.0 by Sivasankararan Earinjipurath . Couple Traveller . Aug 31, 2023

    Try to avoid to book this hotel, photo is locerative but nothing special, staffs are not very cooperative, room offered in minus level, less breakfast options for vegeratians, very small room without cupboard.

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    Poor Stay

    Rated 2.0 by Vikram Jit Singh . Jun 17, 2023

    Hotel overcharged by almost than the average daily rate.

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    Warm stay

    Rated 4.0 by faisal patel . Couple Traveller . Oct 09, 2022

    It was good stay well made hotel center of the city very close to hagia sofia mosque

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    Location

    Rated 4.0 by Anil Kumar Jain . Couple Traveller . May 10, 2019

    Hotel is in conjugated lane of Hotel and restaurants. Rooms are small. Located close to all City tour able places. Break fast was very good.

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    Terrible Stay

    Rated 1.0 by Mohammed Mubin M kadri . Family Traveller . May 03, 2019

    Very bad service they give very small room people is not going operate at reception if I asked them they told me to call to MakeMyTrip customer service because you are not booking directly to us. Very very bad experience I think I never book Hotel.

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    Great location, poor service

    Rated 2.0 by Bhupesh Baid . Aug 23, 2018

    Whereas the location is the best according to me, but the hotel staff, receptionist are just too careless. Our check-in time was 2 PM. We reached at 12. The receptionist said that the room is already in use and they will be able to allot us only at 2 PM. Alright. So, we left for lunch outside and when we returned at 4 PM, even then the rooms were not ready and we had to wait at the lobby for more 30-40 minutes and to our shock, even after this huge delay, the rooms were dirty, there was a dead cockroach lying on the floor, the kettle was dirty and stinky, the tea cup was broken and whenever we call the housekeeping for some water bottles or plates, cutlery, towels. The service was so so slow and we had to wait for at least 15 minutes and had to go on making calls to the housekeeping, reception for the same stuff again.

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