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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
3.4
Good
452 User Reviews and 1066 Ratings
Location3.8
Room3.5
Food1.9
Amenities3.1
Hospitality3.2
Cleanliness3.2
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Guest Reviews
Poor Stay
Rated 2.0 by Mohammed Ali . Dec 30, 2024
Smelly rooms, paid parking, poor maintenance
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Poor Stay
Rated 2.0 by Shybu Eappen . Dec 24, 2024
Done. Not interested. Very bad
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Good place to stay
Rated 5.0 by Trishul Parmar . Group Traveller . Dec 18, 2024
The property location is best for business trip or tourist. Breakfast is also good. The size of suite is really big and properly arranged. Old but good quality furniture. Cleanliness maintained very well
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Terrible Stay
Rated 1.0 by Maharoof Edvan . Dec 12, 2024
Facilities
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Poor Stay
Rated 2.0 by Venu Gopal Thota . Business Traveller . Dec 10, 2024
Worst
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Average Stay
Rated 3.0 by Avinash Kunjathur . Dec 03, 2024
There was no fridge and tv in room
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Good Stay
Rated 4.0 by aayush tamang . Nov 07, 2024
Good location and hospitality.
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Very dirty room
Rated 1.0 by Tanesh Mangela . Couple Traveller . Oct 26, 2024
No cleanliness at all, the stay was the worse, we found a used condom under the table and had to call and they changed the room but still the second room had flies in the bed then we checked the third room and even if we didn’t want to stay we had no choice because it was late and we were tired. Parking was not convenient also
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Poor Stay
Rated 2.0 by Vinay Verma . Oct 23, 2024
They don’t have parking they don’t kitchen and after booking i paid extra money also
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Terrible for single person to stay
Rated 2.0 by Vinesh Shantilal Gor . Business Traveller . Oct 10, 2024
They are not allowing my guests to meet me inside my room, single person always stay in hotel for business purposes, people should come and meet, they are not allowing and even they don't have personal room for business meetings.
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Bad experience
Rated 2.0 by Rakesh Kumar . Oct 10, 2024
Not good hotel at all for this price. Washroom problem. Service not good. After asking them they din’t provide washroom slippers also. There was sanitary problem too. Room was so dirty. Sofas was not clean. I have asked to change the room.
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Not good
Rated 1.0 by Ranjith Kumar . Family Traveller . Oct 10, 2024
Rate is moderate and hospitality is not good. It doesn’t suite for family. Very old hotel. Not maintaining properly.
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Excellent Stay
Rated 5.0 by NARESH KUMAR GUPTA . Solo Traveller . Oct 06, 2024
Appreciate the services rendered by the staff is worth mentioning. They were very friendly and immediate attending to any complaints made me very comfortable there particularly the services and courtesy extend by mr. Tasleem is commendable
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Excellent Stay
Rated 5.0 by IMRAN ALI FIDA HUSSAIN . Oct 04, 2024
Over all it was good experience
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Excellent Stay
Rated 5.0 by Shankar Prakash . Oct 03, 2024
it was a very good stay in raintree rolla hotel, good location and as well as good facilities.c u soon.🙂
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Excellent Stay
Rated 5.0 by Sripal Jain . Business Traveller . Sep 24, 2024
Good stay nice staff i have staying here for while now so things has improved a lot for pupil big room i hard to find in dubai
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Poor Stay
Rated 2.0 by Bipin Thakkar . Family Traveller . Sep 18, 2024
Poor service. Bad experience to h alp desk counter in last time
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The worst hotel receptionist mr. Arif
Rated 1.0 by Naman Jain . Couple Traveller . Sep 13, 2024
Dear management, i am writing to express my extreme disappointment with the service provided by mr. Arif, the hotel receptionist. He is by far the worst receptionist i have ever encountered. Not only is he incredibly greedy, but he also lacks basic communication skills. I am baffled as to how he was even hired in the first place. During my stay at your hotel, mr. Arif made me feel unwelcome and uncomfortable. He was rude and unprofessional in his interactions with me. It is clear that he does not know how to properly communicate with guests. I am shocked that someone with such poor customer service skills is in a position of dealing with guests on a daily basis. I would strongly recommend that you consider replacing mr. Arif with someone more competent and capable, such as mr. Hay-at and taslim. They were the only staff members who knew how to properly treat guests and make them feel welcome. Their professionalism and courtesy were a stark contrast to mr. Arif's behavior. I hope that you take my feedback into consideration and address the issue of mr. Arif's incompetence. As a guest, i expect to be treated with respect and courtesy, and unfortunately, mr. Arif failed to deliver on that front. Sincerely, [your name]
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Good Stay
Rated 4.0 by yogesh Khullar . Business Traveller . Sep 01, 2024
The rooms are comfortable and clean. Hotel staff is very cooperative. My husband stays in this hotel whenever he visit dubai
