erdogan.partnerOct 25, 2024 We stayed in building site, everywhere was dusty, inadequate shower, hallway sometimes no electricity due to building work. Marketing trick is photo of hotel and condition of hotel completely different, advert shows hotel but reality is building site. Also there is no parking space for the hotel.
This was a nice hotel for us to meet up with family in town and not have to drive home. The staff were friendly and the room was clean, and had everything you needed. The view of the sea was a lovely way to wake up. I'm certain when all the refurbishment is complete and the dining options come back, that this is a hotel we will use again.
This hotel made Faulty Towers look like the Ritz! The staff were fine and helpful and the concierge did his best, so no problems with him.
To say it is run down is a massive understatement. We were down for a show at the Leas Cliff Hall nearby so location wise it was perfect as was its location generally. 5 mins from the town centre and on the cliff overlooking the sea.
Inside though, grim. Tired, jaded and messy. Not so much messy as in dirty but untidy and worn and in the process of refurbishment and redecoration.
The toilet leaked in the roomand we were offered two others of a similar standard albeit smaller. One had a constant flushing toilet, the other was just well, dire.
Eventually were offered an upgrade to a larger room which was at the front of the hotel, so the view was lovely. The bed was awful, two pushed together to make one. One half was okish, the other half was sunken, probably broken and my wife and I ended up sleeping on the one half of the bed! The light didnt work so just a vanity light to wash and shower in. The shower itself was good though...
The bare ares was ok, prices reasonable and a pool table and selection of exchange books to use.
Decor from the 1820s and just generally tired, grubby and unkempt. The room itself and bedding etc was clean, which I suppose is the most important thing!
I wouldnt recommend it even at the cheap price we paid. Other than the view from the front, (despite the scaffolding) which was really good, go elsewhere....
sharad.familySep 15, 2024 A terrible start as the hotel had booked a single room instead of a double citing it as expedia fault. It took 1 hr to resolve this at 10pm night after a tiring journey
To add to worst, my son left his wrist watch in the room drawer which was never recovered. On the call, hotel staff said that housekeeping didn’t find anything, clearly rogue staffs, would never return back
thomas.partnerSep 08, 2024 I like the sea view and staff are friendly and helpful but the hotel is out dated needs bright colours in the hallways and photos need to be more modern.
You get what you pay for. Bed’s uncomfortable. No water pressure.
Great location. Place to stay.
Would stay again for price.
Reception staff were good.
I was in a small single room base of bed looked tatty and not very clean, it made me feel I didn’t want to sleep in the bed itself. Furniture tired and basic, I know it is being renovated but why have people staying in the middle of it with scaffolding up.
Room and bathroom were clean but toilet brush needed to go ! curtains old and marked, toilet seat had seen better days and floor creaked. Light fitting in ceiling looked very old it was not a welcoming room to stay in and at 75.00 still seemed a lot.
I hope the hotel management can really improve it and put all these issues right it is in a good position on the seafront.
stacey.partnerAug 24, 2024 Under huge renovations and highly overpriced, no room service or mini fridge and bar closes at 11 because”I need to go home”??!! However it was a stones throw from the Leas venue and literally just a bed to sleep on, if it had a bath and more comfortable beds it would have been ok .. not going back
Absolutely disgraceful. Should not be allowed to be called a hotel. More hostel!
The property was under maintenance conditions with scaffolding outside which in itself wasn't a issue what was an issue was no effort had been made in keeping the area tidy of work debris weeds and general waste. Our room was obviously awaiting modernising which again was ok, though little things like the toilet brush could of been changed!! The room was quite and comfy enough for our short stay .
sandra.partnerAug 17, 2024 Really dated property.
Not 3 stars definitely no more than 2.
The only real positives were the staff were friendly and helpful and it was centrally located.
Would not choose to stay here again under any circumstances.
Good, basic hotel for an overnight stop
Good, basic hotel. Excellent location on the cliffs close to the centre of Folkestone, but looking a bit run down internally. There is some on-street parking (paid) or a car park near by and on street parking is free overnight. There was building works going on when we stayed, with scaffolding over the building and blue protective film over the bedroom window which didn't do much for the view (over a car park).
The hotel furniture is old but functional. The bathroom was basically clean (slight smell of strong bleach) and as with the rest of the hotel, could do with renovation. Bedding/towels etc. were all fresh and clean and in good condition.
Car parking was either in the public car park around the corner or if lucky on road parking opposite the hotel. Either way, overnight free parking with charges starting at 08:00,so no sleeping longer.
All in all, the price was about right and for me personally staying just one night, I would stay there again.
Although there was scaffolding on the building, we had a lovely sea view room. Decor was old, but it was clean and staff were very friendly and very helpful. We had a lovely 2 days thank you
I had read the reviews and think many were unfair. I have paid significant sums to stay in hotels in Brighton trying to create that 70’s vibe. This hotel achieved that at a fraction of the price. From the Lino in the bathroom to the 70’s curtains I could have imagined my parents staying there. Those who say it should be bulldozed miss the charm of the scaffolding and builders walking past while you showered
The staff was really helpful and friendly and the bed was really nice to lay in the balcony was nice as it was really hot it was clean I would of given it 5 stars but as the sink Leaked
All over the floor and taps moved and no plug for the Barth I give it 4 stars but over all it was really nice I would stay there again
The property needs to bulldozed and something else built. Black mold everywhere, windows would only open about inch. Like a sauna, had to buy a fan. Staff (people at the desk) were excellent. Would never recommend Again staff were great the two we met.
Old but can still get the job done
Remodeling leaking bathroom walls were paper thin. People were nice. Bed was very comfy. 1 cup of coffee was 6 bucks. Wow!!
