Our stay was amazing, gutted I didn’t wake up for the breakfast as it smelt amazing. The only issue was the clean sheets and the pillows where to uncomfortable.
Great staff and lovely meals.
We were really impressed by the staff, who were unfailingly friendly and polite. This made us feel really welcome.
The food was very good and was nice and hot where appropriate.
Overall, a very good experience.
We did enjoy are staying all staff very professional and polite cleaning staff excellent as it's not easily to maintain a high standards need to be appropriate a bit more fab parking food breakfast evening meals great we would recommend this hotel to anyone
carly.family_with_childrenNov 25, 2024 Amazing stay, management and staff were so friendly and ensured we had all we needed for the best possible stay. Excellent location, lovely room, all that you needed.
Customer care is top marks, best place I have stayed where you actually feel like the team cared about your stay - this made the trip! Thank you :)
Lovely position with a good size car park. A lovely comfortable family room. Canterbury is a very pleasant
City with good transport links.
michael.partnerNov 08, 2024 Was easy for buses to get anywhere every thing was fantastic hopefully book again soon .
Hotel is a little tired by hugely compensated by the staff who were all really lovely and the complimentary breakfast was superb
Nice hotel within walking distance to Canterbury city centre. Polite and helpful staff.
Value for money and convenient situation
Could do with a bit of a refresh…I imagine that might make cleaning a bit harder. Mattress comfortable, but bottom sheet much too small and kept coming untucked and rucking up underneath. The room was cold. I don’t mind, as I like a cool room to sleep but others might and I overheard a complaint about that.´Staff very good, especially Rosario, always a lovely welcome & very helpful!
Will definitely stay here again
Staff were really friendly. Great location within a short walk to the historic centre of town. Food was delicious and great value
amit.family_with_childrenOct 29, 2024 The property was good and room was extremely clean and hotel was at walking distance to city centre.
The room was nice and quiet and nice to have a combined shower and a bath. The breakfast was good and the staff provided me with soya milk. My only complaint was that they didn’t know if the veggie sausages were vegan and there was no plant based spread.
The room was lovely especially the bathroom. It was exactly what I wanted after a long day of travelling. The staff where nice and easy going as well as being very informative and helpful when asking questions about the area I was in. The food was good for the price I paid and very varied. The only thing I would day is that I was not sure about the carpet in my room in terms of like if I had dirty shoes I didn't really want to leave them outside but didn't want then in the room as it would get the carpet dirty otherwise all good.
Lovely stay but all four beds in the family room were so uncomfortable, hard and lumpy. Everyone had awful sleep.
Great service from the staff.the food was excellent, only fault the hotel was a bit tired.
We enjoyed our stay at the Victoria Hotel. There was free parking, delicious breakfast, excellent service and comfortable beds. We also enjoyed being able to walk into the center of town!
bradd.partnerOct 14, 2024 Great people and great place
Friendly & personal service - much warmer welcome than a chain hotel
