stephanie.familyNov 28, 2024 Good options for breakfast and easy check in and out
It was dirty it was loud shower didn’t work phone didn’t work tv would go off and on randomly I informed them they did nothing about it no towels nighttime manager was so so so rude and unprofessional
Room was clean. 1st room we were booked into the tv and phone didn’t work. Was upgraded to a suite. Room was also clean and comfortable! Didn’t use our membership so had people above us (kids played soccer…didn’t complain! So can’t complain now! We were kids once also but our parents wouldn’t allow that!) Pool water was cold! Floated maybe 5 min at most! But it didn’t smell like chlorine so it was clean!
Best part was the breakfast attendant! She was absolutely excellent. She was by herself, and was extremely fast refilling anything that was empty, was clean, and very polite, when I told her we used the last of something! 😊
Black mold and water damage in rooms 😑
renee.family_with_childrenOct 19, 2024 We took our Granddaughter for a 6th Birthday get away, she was looking forward to the pool which didn't open until 10:00am...not really convenient when check out is 11:00 and you're getting ready to leave. She decided the jet tub that we paid extra for would be a great alternative but the jets didn't work. We did tell the staff upon check out and they gave her a treat to make up for it. There was also very loud construction right outside our window at 6:00, not a great way to wake up. The location is convenient and close to many things for a quick overnight getaway.
katlynn.partnerOct 18, 2024 Quiet
roelyn.family_with_childrenSep 27, 2024 They were having the parking lot repaved and woke up the first morning to our bed shaking and construction. I went down stairs and the switched us to the other side of the building at no cost which was very easy! My children wanted to go in the pool and it was closed the whole time we were there due to them adding shock multiple times and that was the main reason we chose this hotel I feel like as much as we paid we should of got some amount returned because we could of stayed somewhere else for a lot cheaper. Staff was friendly and breakfast was decent
The cleaning lady was so loud on the morning yelling anout her co -workers , how they do no work and she does out all. And she was using fowl language. Completely woke up. And she did not stop all morning until I had to just get up and leave
angela.partnerSep 03, 2024 It was average at best. It wasn’t filthy, but also wasn’t cleanest. We chose to not swim it the pool because the water was super cloudy and looked just looked dirty. Some of the tiles in the room were broken and the ice machine was broken. The property just doesn’t seem to be very well maintained. The staff were very nice and helpful though.
birdsong.familySep 03, 2024 The entire property was ran down. From potholes in the parking lot, to the stained carpet throughout the hallways, to the dirty rooms. The staff was even being stingy with linen. I requested 2 flat sheets for the couch for my daughter and was told only one sheet is allowed. If it had not been for the power outage at our home i would have left and went without a refund. I highly do not recommend.
rajean.familySep 01, 2024 Breakfast was not good. They were out of milk. Pancake mix. A lot of things. Some people headed to fast food places to get breakfast.
giancarlo.friendsAug 30, 2024 Nice place to stay for the night
The bed was comfortable but the property is tired. The bathroom had a lot of mold in the shower and the shower curtain was all moldy along the bottom. No hand towels, no additional roll of toilet paper and the body soap was empty in the shower. Would definitely not stay here again.
This Hotel is terrible. I would never stay here again to save my life.
Although some parts of the hotel were a bit run down, the beds were comfortable, the hotel was quiet for sleeping and the staff was excellent. Breakfast was a great selection and the staff was wonderful and accommodating. Would stay here again.
renee r.partnerJul 29, 2024 First red flag is when we arrived the parking lot was filled with huge pot holes and broken concrete. It was very difficult to maneuver the luggage cart without our luggage falling off due to the wheels hitting the broken concrete.
Unfortunately, this was just the start of the problems that we encountered. Our room was filthy dirty. The carpet was stained, pet hair on the desk chair, stains on the fabric chair, shower tile had mold in it, toilet seat was ready to fall off, and hair on the bathroom floor!
When I went down to the lobby to voice a complaint I witnessed approximately 30 bugs swarming all over the floor in the lobby. To say the least our experience was highly upsetting. This hotel should be condemned.
