Beautiful, clean room. I like the location to the convention center. What I didn't like was the traffic noise which affected my sleep. Maybe fewer windows or standard white noise machine to drown the noise.
hayley.familyDec 02, 2024 Property is okay but no staff on the property. Some guests on the same floor were loud and we didn't feel like looking how to contact the staff. It's nice to have someone on the property to help with any issues.
mykeshia.familyDec 01, 2024 I loved this property
I didn’t like dealing with the 3rd party parking. The property only has 8 spots the other spots belong to a 3rd party.
daniel.familyNov 21, 2024 Room nice design. Towels had holes and long black hairs. Toilets had hair on seat. Strange stains on sheets. Nice to have clothes steamer in room.
We stayed the second year in a row for the workboat show. Love it.
jessica m.friendsNov 02, 2024 Lance at the front desk was the only redeeming quality of this place. We played an outrageous amount of money for dirty floors, a towel that seemingly had BLOOD stains on it (I have a photo if you’d like a reference) and air ducts so dusty that one person in our group became sick. I travel for a big part of my living and I am relatively low maintenance and this was just so disappointing.
Unfortunately this was one of the worst hotels I’ve ever stayed at. It was dusty, rusty and filled with ANTS. The ants were in the room right as we got there. And on top of that our bed broke in the middle of the night. Overall, I was extremely uncomfortable staying here and I wouldn’t recommend it to anyone.
Good location, but maintenance neglect
The location and price were great. Easy walk to everything we wanted to do. Check in/out was very organized. However, there was evidence that this unit recently had a significant water leak in the closet where the hot water heater/washing machine was. The wood floors were water warped, and the entire unit had a VERY strong & overwhelming mold/mildew musty odor. Had we needed to be there more than 2 night I would have had health concerns.
We had a nice stay overall with our friend group. There were a couple issues that made it less than perfect. It seemed like the place hadn’t been thoroughly cleaned prior to our arrival—the floors were dirty and we found trash under one bed. In the main living space with the kitchen and couch area, we saw small ants crawling on the floor. Also, we couldn’t control the amount of moisture in the air and for most of the stay the humidity registered above 80% on the thermostat.
There were ants in my room……not impressed
Cleanliness is the main issue
Read much reviews on Google prior to our arrival, and we were worried about the cleanliness of the place. We chose this hotel because of the close proximity to the convention center. My feelings are mixed for this hotel. For convenience to the convention center, it is excellent. The rooms are big and great for team building opportunity. Love the kitchen, couch and space. Disadvantage is that rooms are just not very clean! It does not take much for the cleaning staff to step up and show their A game. Luckily, we did not have pest issue like other people had, but the floor is covered with dust, your foot will turn black if you walk barefoot. We had good customer service when we call for towel service. Over all, I would say that it’s an ok hotel, but they certainly have to step up their game!
raudel.familyOct 15, 2024 The room had a terrible smoke smell..I ended up only staying one night then leaving to another hotel close by. Customer service was delayed in responding. Not having a front desk made this a very uncomfortable stay. STAY SOMEWHERE ELSE! The room didn't even have a single chair, so if you want to work a little its not comfortable.
ziynet.partnerOct 14, 2024 Amazing contactless service
Never was the listing ever available….wasn’t able to check in after booking it even though I received all the necessary emailed information to follow the procedure of checking in. Also, found out that the room was given to someone else even though I paid for it! The property manager/ownership was no help and Orbitz saved the day. P. S. This review was rejected and asked to be revised….i will not.
There was a mouse in the room during my stay. The sound proof is very very bad for the room. I woke up several times in the night due to traffic outside. It’s impossible to sleep in the room.
Apartment was beautiful! Originally booked one across from the conference center due to the gym access and amazing proximity to the convention I attended. Was notified day of my arrival that the unit I rented was without air and I would be renting at unit 15 minutes further away. This made my stay far more challenging, I was allowed access to the original properties gym but would have to haul back to my rental to shower. Had lots of extra steps!
lakisha.familySep 22, 2024 Great space , apartment like setting and close to downtown
