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1

You are booking hotel for more than 30 days

Review Of Quality Inn Santa Cruz0123401234

1101 Ocean St

BOOK THIS NOW

    User Ratings & Reviews

    Important information that you need to know before you book!

    Guest Reviews

    Be careful with refunds

    Rated 1.0 by Shekhar Somani . Solo Traveller . Feb 10, 2020

    The owner/manager Mr. Patel promised me a refund (for a shortened stay which he agreed to) twice which I never received. At night he told me he has done it, in the morning he again told me the same thing and that time he actually seemed to process it. I repeatedly asked him that since my booking was through MakeMyTrip how will I get it, but he did not give a clear answer. He ensured me that I will receive the refund in few days which I did not. He does not share his email address. Their HQ choice hotels did not help either. MakeMyTrip team claims to have written them several emails but haven't received any response. Hotel is good enough, rooms are spacious, but be careful while dealing with them.

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