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Review Of Hilton Da Nang0123401234

Han River, Da Nang | 4.9 km drive to Da Nang Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • FAMILY
    • BUSINESS
    4.4

    Excellent

    2 User Reviews and 15 Ratings

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    Guest Reviews

    Bad check-in experience, but excellently made up by f&b service team

    Rated 4.0 by balakrishnan Ambat . Family Traveller . Jul 22, 2024

    Really bad experience during check-in, they said no to every request that was made. But then the f&b team was amazing with their service, special mention about ms. An, ma. Dash and manager mr. Hui. Thanks. But terribly disappointed with makemytrip - the booking was including dinner- which was all but a soup and starter/one dish as was mentioned to me by the hotel, which was not mentioned by makemytrip. They called it dinner. Will never use makemytrip again.

    Do you find this helpful?

    Hilton Da Nang has replied on Jul 24, 2024

    Dear Mr. Ambat, Greetings from Hilton Da Nang. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned ma... Read more

    Excellent Stay

    Rated 5.0 by Sanat Arora . Business Traveller . Jul 29, 2022

    My stay was bery comfortable and pleasant in all respects. All the staff members, especially thr front desk staff are very cooperative.

    Do you find this helpful?

    Hilton Da Nang has replied on Jun 17, 2024

    Dear Sanat Arora, We are incredibly grateful that you took the time out to share your feedback with Hilton Da Nang. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team! We look forward to servi... Read more

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