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You are booking hotel for more than 30 days

Review Of Oriental Suite Hotel & Spa0123401234

Hoan Kiem (Old Quarter), Hanoi | 1.4 km drive to Hanoi Train Street

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.4

    Excellent

    34 User Reviews and 59 Ratings

    Location4.5

    Room3.8

    Food4.3

    Amenities3.5

    Hospitality4.8

    Cleanliness4.6

    Sort By:

    Guest Reviews

    Nice experience

    Rated 5.0 by Kei Okuda . Solo Traveller . Apr 13, 2024

    Staff was polite and kind, they supported me in every aspects such as phone chargers booking tours booking taxis to airport

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    Excellent hospitality

    Rated 5.0 by Aniruddha Joshi . Family Traveller . Feb 20, 2024

    The hotel is really good and at the heart of the city. You have the market, the lake, tour booking offices, and bike rentals nearby. The staff is extremely polite and helpful. Loved their warm hospitality and humble behavior.

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    Good stay, helpful staff

    Rated 4.0 by Savitha Boppanda Appaiah . Family Traveller . Oct 29, 2023

    Great hotel option with walkable distance to most places and helpful staff. Breakfast option was good as well.

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    Excellent Stay

    Rated 5.0 by Vinay Johari . Sep 02, 2023

    Nice location nice staff and newly constructed rooms and beautiful ambience

    • hotelImg

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    Nice stay

    Rated 5.0 by Dipayan Das Gupta . Couple Traveller . Jul 06, 2023

    At the heart of old quarter. The stay was nice. The staffs were very helpful. Will recommend this hotel to everyone

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    Good Stay

    Rated 4.0 by CHINTAN PINALKUMAR SHAH . Jun 21, 2023

    But dannag diamond sea hotel airport transfer is free in proper sentence in broucher but car is not pick up and drop up transfer i paid by my self. What's the problem. Ans. ?

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    Good Stay

    Rated 4.0 by Rajiv Rajpal . Couple Traveller . Apr 25, 2023

    Good experience staff was friendly and food was good,

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    Excellent Stay

    Rated 5.0 by Abhisek Joardar . Apr 25, 2023

    The property is located in the heart of the old quarter in hanoi. Rooms are very clean and spacious. The staff are all very helpful. They also have option to keep your luggage if you are planning for a day trip after check out. Or planning for an overnight halong bay cruise. They don't have lunch or dinner in their restaurant. Only breakfast but that is a good thing as you can eat in nearby restaurants. There are about 4 5 places within walking distance of this hotel. Overall a very best stay

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    Excellent Stay

    Rated 5.0 by Abhisek Joardar . Apr 23, 2023

    5

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    Hospitality

    Rated 5.0 by Eldho Paul . Group Traveller . Mar 23, 2023

    Very good behavior from staff, near every thing food and lake, spa is not working now, room little bit small, but neatly maintained room

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    • hotelImg

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    Excellent Stay

    Rated 5.0 by Shefali Agarwal . Group Traveller . Jan 28, 2023

    The hotel manager miss trace y is a wonderful person. She went out of her way to help us with all the arrangements. The washroom could be better

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    Poor Stay

    Rated 2.0 by K K Wadhwa . Jan 07, 2023

    not happy at all improve your services. not like before 🤦‍♀️🤦‍♀️🥲🥲🥲.

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    Hospitable staff at Reception

    Rated 3.0 by Sumit Mehra . Family Traveller . Jan 01, 2023

    The property is very well located to cover Old Quarter. We received packed breakfast, courtesy the Ladies at Reception, at 6 am and food quality was also good. Our only complaint is with room on 2nd Floor. We were given 2 rooms (out of 4) on 2nd Floor where the AC was not working and that problem could not be addressed despite our repeated request with Gentleman at Reception during night shift. We were asked to go and sleep in other room the next night and AC in that room was working well. Since rooms have no windows, it is not feasible to sleep with out AC and ventilation.

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    Good hotel ambience

    Rated 5.0 by Gopinath Beesetti . Solo Traveller . Dec 23, 2022

    This hotel has good ambience ce, friendly staff, and perfect location for tourist as this hotel is in city center with access to lot of restaurants, market.

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    Memorable stay

    Rated 5.0 by Rahul Kumar Sharma . Group Traveller . Mar 14, 2020

    Perfect location Enriched breakfast varieties Awesome staff behaviour Makes stay memorable

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    Awesome stay

    Rated 5.0 by Krishna Chandra kumar . Group Traveller . Mar 14, 2020

    Very good service by Hotel. Memorable stay with variety of breakfast and hygiene is very good.

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    Kudos to team

    Rated 5.0 by Krishna Chandra Kumar . Group Traveller . Mar 12, 2020

    Excellent service by staff. Will recommend this Hotel for your awesome stay

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    Good experience

    Rated 4.0 by PM Nazeer . Business Traveller . Mar 07, 2020

    The Hotel was located in a busy street and room was clean but very small.

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    Oriental suits Hanoi Vietnam

    Rated 5.0 by Akshay Goyal . Business Traveller . Feb 15, 2020

    Good location for street shopping, great staff to assist for info on Hanoi, enjoyed our stay

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    Great location and very helpful staff

    Rated 5.0 by Sarthak Patel . Couple Traveller . Feb 07, 2020

    The Hotel is located right at the center of Hanoi (very close to the Lake). One can walk to many of the major sightseeing locations from the Hotel. The staff was very friendly and helpful.

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