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Review Of Bon Ami Hotel - Thien Xuan Hotel0123401234

District 1, Ho Chi Minh City | 2 minutes walk to Ben Thanh Market

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • SOLO
    3.6

    Very Good

    5 User Reviews and 10 Ratings

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    Guest Reviews

    Good Stay

    Rated 4.0 by Anshuman Pothamsetti . Sep 05, 2024

    The hotel staff especially the receptionist was very helpful. Breakfast was good! also, the hotel is centrally located to all key places in ho chi min h city.

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    Recommended but need to ensure proper follow up .

    Rated 3.0 by Anoop Tandon . Solo Traveller . Apr 26, 2018

    Very well located facility but mainly faced difficulty of attitude. The moment ask for anything it starts with no but later on discussion or asking to send Manager it was arranged. Worst was they mentioned our Manager lives in USA

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    Good location .. Bad rooms

    Rated 3.0 by Kiran Kumar Raju Saagi Balaraju . Couple Traveller . Sep 30, 2017

    It is conveniently located in District 1 close to the marketplace. They have a big sign post at the top which makes it very easy to find the hotel after seeing places around. We found the room and the bathroom to be very compact for the price. The service could have been better as we were rushed to check out starting at 11 am (check out time is 12 noon). Otherwise, can't complain much ..

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    Nice hotel and staff also good service also

    Rated 3.0 by Tajinder Singh . Family Traveller . Sep 18, 2017

    Room was good, food is also good. But staff was very cooperative. It is very good experience here to come. Good environment. I wish I could visit again in this hotel again. And also refer my fried to visit this hotel also. Very excellent experience.

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    Decent hotel, but old and needs improvement

    Rated 3.0 by Vikas Uthaman . Solo Traveller . Sep 07, 2017

    Resto is now closed during days. Doesn't have simple utilities like adhesive tape, writing pad, paper napkins, pen. But staff is extremely friendly and understanding. Even the cleaning staff, kitchen and of course the front desk. Hot water is on and off sometimes. Tiles in the bathroom are extremely outdated and old. Bathtub stopper is challenging to remove. Lobby AC chills the teeth of guests. Should have a terrace restaurant as it's quite a tall building, and thus can really sell good if promoted. Can give overall view of Ben Thanh. Concierge service is good. They open the door and always help you with luggage. Front reception is good too. Do share time despite a busy schedule and also talk in personal level. However, some are very orthodox in thought when it comes to business visitors and partners. Maybe it's just a cultural difference and I respect all. All in all I love Saigon, and Thien Xuan is also like my second home. But my home needs improvement.

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