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Parramatta, Sydney | 10 minutes walk to Sydney Parramatta Station
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Guest Reviews
Terrible Stay
Rated 1.0 by Rakesh Kumar . Apr 07, 2024
Power cut for long time wi fi was not working for long time bad food quality poor response
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Excellent Stay
Rated 5.0 by Amit Tyagi . Family Traveller . Jan 05, 2024
Nice and comfortable stay at parkroyal paramatta. Great location, 7mins walk to parramatta train station. Indian restaurants and convenience stores nearby. For more indian food options, you can go to harris park which is just 1 stop away by train or a 12min walk.
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Terrible Stay
Rated 1.0 by Drishti Oza . Nov 28, 2023
The hotel staff was incompetent. They took a 200 aud bond on arrival and while checking out, they had no record of it. They said their system did not reflect the bond as i paid in cash and hence they cannot return it to me. They were extremely rude and did not even try to get in contact with the employee working on the day of my check-in. After almost 45 minutes they said they will need to check the camera to confirm the transaction, i had a flight to catch and they knew i wouldn’t be able to stay till they check the camera. Also i asked for the receipt while giving them the cash bond, but they assured me there was no need as it was in their system. Anyways, they took my bank details and email id and said they will check the transaction and get back to me and transfer the money in my bank account. I haven’t heard front they yet, it’s been a week. They are still checking the camera i guess. The worst experience ever. The staff was not even apologetic for their incompetence, talked with alot of pride for their horrible service given. I would not recommend anyone to stay there.
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Good Stay
Rated 4.0 by smriti saluja . Family Traveller . Aug 28, 2019
Amazing. Blindly go for it.
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Not for tourists
Rated 3.0 by Rajesh Annamalai . Family Traveller . Nov 13, 2016
I can find fault with the hotel except that it's not meant for tourists, as its way off from the city. No point in spending hours in travel to and fro to city center. Tourists better off staying near the darling harbor.
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