Be warned, absolutely terrible experience!
One of the worst experiences at any accomodation found on hotels.com
There were numerous small issues, tv remote didn't work, Uber eats was stolen while I was in the washroom etc. but the most major was an incredibly strong and unbearable smell of sulfur that began on day two of my stay and endured until I left. I messaged the hosts on the platform, I text and I called and tried everything to get in contact. This was at 4:30pm on a Tuesday. I had to leave because the smell was so strong I was getting a severe headache and was worried for my health. I stayed out until late, all along messaging and calling and trying to simply figure this out but they never replied. They didn't respond until the following morning and simply said some along the lines of "its not gas". No apologies, no solution. Meanwhile, fearing for my safety I slept a few hours, which I was very nervous about, but had no other choice, and left early in the morning. The smell had begun to fade morning but the host ignored messges and has done nothing to try and resolve the situation. Terrible communication, dirty accomodation and unbearably strong smell of sulfur for the entire stay. Be warned!!!
nadeem.friendsOct 19, 2024 This was an amazing place to stay. I definitely recommend.
danielle.family_with_childrenOct 15, 2024 We had a great stay at this property and would recommend.
myrlande.family_with_childrenSep 26, 2024 It’s location is not too far from downtown.
jose a.familySep 04, 2024 It’s very close to a supermarket and pharmacy. Buses and subway stations nearby. 30 minute walk from downtown. Place has a kitchen that is quite useful
We loved the location as it was so close to our son. We were surprised to find we had parking, which was not advertised.
Unfortunately we had an ant incident. The phone number provided does not get you a person, which was a bit frustrating, but we did get immediate response via email. The food we had bought was ruined as well as our plans to cook anything. No credit was offered.
The air conditioning and heating controller is NOT self explanatory and we found at one point both the heat and air conditioning was running! There should be some type of explanation (my husband is VERY technically savy and couldn't figure out what was going on.) The TV was also not self explanatory but to the best of our knowledge was useless unless you log in with your own account. Could not get any channels.
The shower was nice but only the handheld device worked. The piece for switching to the overhead shower head was missing.
For information, there was a coffee maker in our unit but that was not listed as an amenity. Another thing we noticed is that the first run of stairs does not have a handrail (as we were considering coming again with an elderly person (who can walk stairs), this is a bit of a concern).
You steal my money for the first day because you send me to a wrong room and you never want to refund me.
supreet.familyJun 10, 2024 The apartments were pretty nice and at a good location. Food, grocery store, transit was all walkable. There is no elevator, some stuff could be cleaner. The host was responsive. We had no major issues during our stay.
I did not notice that there would be several flights of stairs to climb. The apartment building is stuffy in the hallways. The biggest challenge I had was that there was no number to call for Deluxe Suites and given the problems I have with linking my reservations to the Expedia app( that no one from Expedia has contacted me for) I could not complete any communications or requests through the app. I rented 2 apartments for colleagues visiting from Brazil. Was not a good option to host them.
kottawa a.friendsMar 28, 2024 This properly is located in a great area that’s accessible to a lot of tourist destinations. We were able to walk to most places we travelled and the location had a bus stop nearby as well. There’s a gas station right across the street and we were able to walk around to find the cutest cafes and restaurants nearby. Overall it’s a great place to be if you’re adventurous and want to tour the city all day long.
suneesh.family_with_childrenDec 26, 2023 Beautiful modern apartments
geoffrey.partnerNov 27, 2023 Stayed here for three nights and loved every second of it. Property was affordable and in great condition. Awesome location only five minutes walking from downtown Montreal
Great location, clean and cozy, good amenities and very good communication from the owners.
Great property! I’ll definitely stay here again.
Place was great. Close to the bell centre. Easy to get to. It was clean and well maintained. Would definitely stay there again.
Great location, a 10 mins to the Bell Centre, 20mins to St Catherine Street.
Coffee shop across the street along with A&W.
Building is referbished apartments. Stayed in apt one on the first floor, the occupant directly above was extreamly noisy at all hours of the day.
Great value for money, with a full kitchen which was extreamly handy for a 5 day stay.
Free use of laundry machine which was a nice touch.
We would stay here again
irene.partnerOct 31, 2023 Far exceeded expectations! Excellent clean place , perfect location, price. The owner is great in communication and very accommodating. Thank you!
