Important information that you need to know before you book!
All
COUPLE
FAMILY
4.4
Excellent
5 User Reviews and 19 Ratings
Sort By:
Guest Reviews
Average Stay
Rated 3.0 by Rahul Sapkale . Jul 10, 2024
facilities are good. but room service is terrible.
very delayed response from hotel staff.
i literally called 4 5 times for airconditioner issue.
spa is also not up to the mark. very poor service
Do you find this helpful?
Good Stay
Rated 4.0 by Utkarsh Savla . Nov 18, 2023
Lovely location and amazing views from the panaromic premium rooms. Large size of rooms and pleasant overall. But the bed is uncomfortable and no effort was made to change it.
Do you find this helpful?
Location, food, safety and hygiene
Rated 5.0 by Shruti Srivastava . Family Traveller . Jan 29, 2023
We travel-led as a family of 4 to tbilisi last week, we booked this hotel based on reviews and we are not disappointed. Location : hotel is located at central market, with metro station and under pass at walking distance, people who love to walk can really have a good time here. Since we had 2 small kids so that was not a very good option for us but yet we take advantage of this thing. Food : food here is delicious, we tried 2 out of 3 restaurants this hotel have. Morning breakfast is a lavish spread of all kinds of options with smiling and helpful staff. Jeno was very sweet and helpful young lady My younger one is 1 yr old so i needed a baby chair and yes he did create mess while eating but they were really helpful with all this. Not only this we asked them to pack few items for our day time as kids don't eat much outside and they did. I am grateful for them. Further we had dinner at umami restaurant also. I am not exaggerating if i say that i had the best spring rolls. Their services are good and prompt and their blueberry lemonade is to die for. Safety: tbilisi as a city is very safe so this thing was never a concern for us be it in a city or in this hotel. Hygiene: rooms are clean, bedding and every other equipment are clean. Because of kids our room was sort of messy all the time but housekeeping was prompt and warm. Overall our stay was very good and relaxed at this place. We would definitely book this again if we visit again. Cons : only thing they need to work on is they have to ask their reception desk to be more warm towards their guests and to smile more. Little smile can actually make someone's day. And reception being the first place you meet whenever you head out so it's become important. I have to mention that no one was rude, they were never rude but they can be more welcoming.
Do you find this helpful?
Good hotel close to the center
Rated 4.0 by Harsh Gupta . Couple Traveller . Dec 03, 2019
We enjoyed our stay at the hotel. Room size was big and everything was functional. The roof top pool and spa is awesome. Only downside is that rooms need a little maintenance and the front desk staff could be a little friendlier. The sofa in our room had a hole.
