ewuraesi.friendsNov 17, 2024 Beautiful scenery
What I booked wasn’t what I was given. Host was so rude and told me if I’m not comfortable with what he gave me I should cancel.
The property was clean, the apartment was nice and clean but it took several attempts reaching out to the apartment management about check in time and the toilet kept running for three day and I had to tap on it to make it stop running.
This was a short stay and it was wonderful place and the services were excellent
angel.friendsOct 23, 2024 This place sucks, big time. For starters, the free airport pick up is not free as advertised, you have to pay out of pocket and it is very expensive. After 7p there's nobody to help you check-in, you're on your own. I paid for a one bedroom and I got a studio, wifi did not work. tv did not work and when I contacted the staff got no answer for a few hrs or the next day. Make sure you bring your own towels. This place only provides you with a single bath towel for your entire stay. I could not take it, I had to move out a day earlier and did not get a refund. Travelers, be aware.
The property managers were unprofessional and made the whole stay a nightmare. Upon arrival we were given a lower standard apartment than what was advertised on the booking. They claimed it was a third party apartment and we would be moved to the regular apartment the next day. We over looked that. Then we had no electricity for over one hour and literally had to beg to get it sorted. They didnt provide towels as simple as that can be until 12 the next day. We finally get moved to the apartment that i paid for and the internet didnt work they had not subscribed which took hours to fix. They were rude and communication was almost obselete.
nyarko.partnerSep 05, 2024 Very responsive
I was not checked-in on time. I was told my room was not ready after 6 hours past my check-in time.
The managers are some how bad.
Nice experience. Safe and clean environment.
The unit we stayed in was missing the kettle and the microwave didn't work. The room was nice and clean.
The location to the US Embassy and the surrounding areas for good restaurants.
We waited hours to get ahold of the person renting the place to finally get the apartment number. then we could not cook stovetop didn’t work it would come on but no burners worked we even tried with pots on them
We had 1 towel to use
10am They brought us 2 and then came back and took them and said they would bring more they never did I left at 7:30pm on December 16
No pot holders no paper towels no booklet to show us how to use any, the air didn’t work very well it was 75 inside the apartment we never opened the shades because the air wasn’t working good at all. The shower handle was broken the lamp was broken
The sheets were dirty I brought a blanket that we sleep on, the reception said they tried calling the owner but they never received a call back.
Great location and amenities!
I love staying at Embassy Gardens anytime I am in Accra. The amenities are excellent (multiple pools and cafe that serves great food). The studio apartment was clean and has everything you need! We initially had some issues with internet and a broken iron but replacement happened quickly and we had no other issues the rest of our stay.
Place was great. Nice and comfortable. Only problem is that the bathroom ceiling and walls have black mold. Not healthy.
