Ultimate in relaxation, comfort and good food!
Most relaxing stay. Friendly service. Excellent food, grounds and spa. After an unavoidable small accident at breakfast, staff rushed to assist, note details. Hotel security and the PR manager Jacob took notes and were extremely attentive to feedback even refunding the breakfast charge and giving us a small gift when we checked out. Impressive?
Hotel workers went out of their way to help us
daniel.partnerSep 01, 2024 Perfect place. Great scent everywhere
Amazing hotel, pampering, very friendly staff. The hotel has a luxurious spa and the pool area is clean and maintained. The staff takes care of constant care, cleanliness and well-being of the guests. The restaurant has a variety of food.
I had a wonderful vacation. The pools and facilities are lovely and the views are beautiful. The staff are friendly and helpful. Especially "UDI" the manager, who went out of his way to accommodate my request for a wine tasting in English with their sommelier. The breakfast was fabulous and the dinner was delicious. Thank you for a wonderful stay at Cramim- my happy place in Jerusalem!
Fabulous hotel. The swimming pools are wonderful, the spa is beautiful, the food was magnificent, room was spotless and comfortable. Service was top notch.
Spa....like no other.
As Mia says this is the Anti-Motel6
Perfection
Practically perfect. Comfort at every turn, in a serene atmosphere. You might come for the spa, but it's worth a trip just for the food, which is absolutely outstanding.
Beautiful spa, wonderful rooms. While staff was very friendly, there were a number of times where they “handed off” a question or an issue that they could have resolved on their own instead of referring us to another department.
Also there were many different coffee choices in the room but zero tea choices so could not get tea when the restaurant was closed.
Amazing day, good food, very comfort room
Just a relaxing high end place with good breakfast and service
We enjoyed every minute of our stay!
matan.partnerOct 03, 2022 We paid a lot of money to stay in the hotel and the spa was full so we didn’t have the chance to use it. If we should have called first that’s ok but no one let us know.
Furthermore, the air conditioning didn’t work all night and the room was very hot so we couldn’t sleep well. We expected to have a much better experience compering to the amount of money we paid.
benjamin.partnerJun 23, 2022 a delightful spa experience in a quiet area of Jerusalem mountains.
julius.partnerApr 16, 2022 Good place for a rest.
The hotel is lovely, with world class spa facilities and two very nice outdoor pools. The rooms are modern. Breakfast was wonderful and lunch high quality. The free wine tasting program was a nice feature. My only complaint is that we requested two beds in our room which consisted of a queen size bed separated into two small twins. Otherwise, we thought our stay was lovely and we would go back.
The AC made a lot of noise so it was hard to sleep, the bad was uncomfortable, and there where oil stain on the bad sheets
