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Review Of Swissotel Wellness Resort Alatau Almaty0123401234

Nauryzbayskiy Rayon, Almaty | 16.0 km drive to City Centre

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    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • FAMILY
    4.1

    Very Good

    4 User Reviews and 12 Ratings

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    Guest Reviews

    Excellent Stay

    Rated 5.0 by Vishnu Kizhakke Veetil . Family Traveller . Dec 12, 2024

    Excellent location, very polite and helpful staff, amazing service. Each staff from receiving , reception, buggy service, kids room, room service etc. does a commendable job. A trip to remember for lifetime. Enjoyed a lot 😍❤️

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    Poor Stay

    Rated 2.0 by govind kumar beria . Jul 24, 2024

    The front office is full of fools. They took 95 minutes during check in. They claimed that somebody in our name had already checked in before. They had no regret in making us wait. And to top it up, at the time of check out, they claimed that the rooms were not paid for. I mean can you actually do that with a guest. Maybe it's racial discrimination or the people running the resort are absolute schmucks ! shameful

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    Teribble hotel of the hotel

    Rated 1.0 by Seema Jain . Family Traveller . Apr 08, 2024

    Terrible hotel with rude and racist staff. They w. R. T food, taste was not at all good, they want the dinning bill before serving food as if the inhouse guest will runaway with their money. All their staffs including gm are highly rasist.

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    Terrible hotel

    Rated 1.0 by rishabh jogani . Family Traveller . Apr 01, 2024

    Terrible hotel. Vegetarian food is a serious problem. I would seriously skip it. Also, it's in the middle of nowhere. One has to travel 45 minutes to reach anywhere in almaty.

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