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Shymkent, Shymkent
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Guest Reviews
Terrible experience of my stay at this hotel
Rated 1.0 by Amrit Sandhu . Family Traveller . Jun 29, 2024
Ac was not working. When talk with manager, he said, hotel is old, so every room has this ac problem. It was like sitting in a heater or sauna. I requested him for late checkout as my flight was in evening and he said the will charge extra which i don't understand. Every hotel allows late checkout and this is the first one who told me to pay charges. Not happy. Particular with the gm mr farukh and the reception guy and the one guy at the restaurant. They are rude and not polite at all. Very bad experience
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