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Review Of SWISS-GARDEN HOTEL & RESIDENCES GENTING HIGHLANDS0123401234

Awana, Genting Highlands

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.1

    Good

    40 User Reviews and 74 Ratings

    Location3.1

    Room3.9

    Food3.3

    Amenities2.9

    Hospitality3.7

    Cleanliness3.8

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    Guest Reviews

    Not a good option to stay

    Rated 2.0 by Shubham Gupta . Family Traveller . Dec 20, 2024

    Too late service. Far from highlighted areas. Too crowd y.

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    Not so good experienc

    Rated 2.0 by Bhavin m . Family Traveller . Nov 11, 2024

    Property is good. Location is ok. 15 kms far from the happening place. No vegetarian food available at the hotel and nearby. If u are looking for completely good pure vegetarian, don't book this hotel. I checked in the hotel at 7 pm where no bell boy was available. I checked out at 10 am next day and no bell boy. Carried my luggage by myself. Used the washing machine inside and whole water came from it inside the room. No maintenance staff after 7 pm. No help. Reception staff was not courteous. No greeting at all. No smile on their face.

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    Poor Stay

    Rated 2.0 by Krishnaswamy Nune . Nov 07, 2024

    Though it's called as hotel except for lobby nd restaurant i ve felt was staying in a 2 bhk rented apartment only not having an so called " star hotel" experience. It was nothing but better version of air bnb not at all star hotel experience at all

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    Pleasant stay

    Rated 4.0 by Gowtham Vudath . Family Traveller . Nov 03, 2024

    Hotel and rooms are very good. Only disappointment is no indian restaurants near by as described in the make my trip webpage.

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    Terrible Stay

    Rated 1.0 by Danish Dar . Business Traveller . Apr 12, 2024

    There is no internet and the it person is on leave according to them wifi speed is 2 mbps, not suitable for working professionals

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    Terrible Stay

    Rated 1.0 by Ankit Singh . Feb 17, 2024

    Hotel is just like a service appartment and has lot of noise from people moving around. Very difficult to get transport and no food options in in hotel.

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    Good Stay

    Rated 4.0 by kapil kuchhal . Couple Traveller . Jan 03, 2024

    Hotel is good but bit far from genting skyworld. There is no vegiterian indian restaurant near by. We asked for crockery i. E. Plates and bowls they were asking rental for the crockery. But they have provided us disposal. Overall experience is good. Nyc property.

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    Worst hotel in genting

    Rated 1.0 by Akhil Bansal . Family Traveller . Jan 01, 2024

    One of the pathetic properties. The hotel has a standard policy of saying no to everything whether you ask for towels, toiliteries, room cleaning or an empty glass.

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    Average Stay

    Rated 3.0 by Muthya Kannan Vellore Suresh . Family Traveller . Dec 24, 2023

    Location was ok but it is very difficult to find a grab. There are shops and restaurants nearby but indian food is not available

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    Good Stay

    Rated 4.0 by Kartik Korpal . Nov 30, 2023

    Comfortable and neat stay with good views and everything in proximity. Highly recommended.

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    Perfect nearby reaturant taxi amazing

    Rated 5.0 by Siddharth Ojha . Couple Traveller . Oct 27, 2023

    Went to awana got taxi by hotel nearby are so many resturants and all swimmingpool high floor hotel provided me on request happy

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    Lication

    Rated 2.0 by Varun Ahuja . Family Traveller . Jul 02, 2023

    Location is pretty far from sky-world theme park and lit of building construction is going on around this property, constant noise doesnt let one sleep

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    Services

    Rated 2.0 by NITIN MITTAL . Family Traveller . Jun 29, 2023

    Services are very bad they asked money small items and breakfast was very poor no airport transfers seriously i recommend my friends to not stay here

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    Poor service

    Rated 1.0 by Shakir Ahmed . Family Traveller . Jun 22, 2023

    No hot water except shower. Poor service. No phone received. Food quality poor. No fore x facilities etc

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    Not happy

    Rated 3.0 by Km Man . Family Traveller . Jun 12, 2023

    Propery location is good however there is no amenities food is not available staff is not very courteous specially females. There are no utensils and dishes in suites. Lifts do not work. Overall it was not a good expirence.

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    Overrated property.

    Rated 3.0 by AJay Nagpal . Family Traveller . Apr 10, 2023

    Location : although shops & restaurants nearby but not east to find a taxi, loud noise from high speed vehicles on the road next to property. Property : not a proper serviced apartment. A few apartments in a residential society converted to hotel. Lobby & restaurant in different tower & rooms in different tower. No exhaust fans in the washrooms service : no amenities in the room - not even spoon, forks & glasses. 2 acs installed but only 1 remote provided and told to share the remote. Ac provision in common area but ac not installed.

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    Terrible Stay

    Rated 1.0 by Rahul Anand . Mar 10, 2023

    Firstly, when i reached the property on 7th march the room allotted to me wasn’t clean at all. Bedsheets were stinking and had dirt marks on it as well. Floor lobby was below average and it appeared as if we have booked a cheap hostel. The hotel also didn’t provide the 3 pin plug so that we could charge our phones. In total, this wasn’t a 5star stay for sure which they have mentioned.

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    The genting highlands trip

    Rated 5.0 by ASMITA AHMED . Family Traveller . Nov 14, 2022

    We stayed at swiss residences at genting highlands their hospitality is too good buffet breakfast spread was also good and the staffs are very friendly

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    Don’t ever visit

    Rated 1.0 by Rahul Garg . Family Traveller . Jun 29, 2022

    Common washrooms were very dirty, jets not working they keep on asking for extra money for everything you need like extra blanket adaptor water bottle

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    Excellent

    Rated 5.0 by Rahul Saini . Family Traveller . Jun 21, 2022

    Excellent location and services provided

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    Popular Areas in Genting Highlands

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