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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
4.1
Very Good
72 User Reviews and 98 Ratings
Location4.6
Cleanliness4.3
Room4.2
Food4.7
Value for Money4.2
Hospitality4.3
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Guest Reviews
very old system hote
Rated 1.0 by SIRAJUDEEN MOHAMMEDKUTTY PARAMBATHU . Business Traveller . Dec 17, 2024
"The room was beyond disappointing, with stained sheets, a old model toilet, iand peeling wallpaper that made it feel like a neglected, outdated apartment. The floor was sticky, the air conditioning barely worked, and the towels were threadbare and had visible holes - definitely not the level of cleanliness you expect from a hotel."
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Good place. Value for money. Amazing location
Rated 4.0 by Abhinav Verma . Couple Traveller . Dec 01, 2024
First the pros. The hotel is centrally located. Very close to bukit bintang, jalan alor, and one of the most happening places in kl, with places to hang out open late into the night. Comfortable beds, clean rooms and polite and welcoming staff. The view from our window was also amazing with the twin towers and kl skyline visible. However, the hotel is quite old so they have a few drawbacks. I'll list them here anyways at the cost of sounding nitpicky, maybe. Firstly, our room did not have a shower. It was a hand-held shower faucet. Secondly, they only have individual taps for hot and cold water, without any mixer in the middle. So every time you have to use any of the taps or shower, you have to open the taps just right to get to the proper water temperature. Thirdly, we had only one free socket available in the room. So if you want to charge / use multiple devices, it becomes difficult. Please note, the above may not be applicable to all rooms and maybe specific to my room 1207.
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Safe to stay
Rated 5.0 by Pranay Patel . Business Traveller . Nov 28, 2024
Safe to stay with family, the hotel apart from city tax will also take the deposit which is not mentioned.
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A dated hotel with subpar day to day upkeep
Rated 3.0 by Keith Mulye . Couple Traveller . Aug 11, 2024
We stayed for 4 days: pros:
decent view of the petronas
comfortable bed
dated washroom with a good view cons
the hotel is old and not refurbished recently a lot of stains on the carpet
the day to day cleaning was very poor with only the bed being made and garbage cleared. No vacuuming of the carpet was done during our stay. The old toiletries were not removed. However, the new ones were added
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Average Stay
Rated 3.0 by rajesh ratra . Jul 28, 2024
It was an average hotel. The wash room was not upto the mark the sink was leaking. No washroom accessories were there. Just a soap and bath gel. This hotel was without pool. But the location was excellent. The breakfast was mostly vegetarian which my wife liked the most.
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Good Stay
Rated 4.0 by Sulaman Bangee . May 19, 2024
Nice location but hotel is expensive
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Great location
Rated 5.0 by IMRAN ALI . Family Traveller . Jun 03, 2023
Great location at the heart of bukit bintang. 2 malls are just next buildings. S rounded by many restaurants and malls. Clean and big rooms with great view. There is no swimming pool, gym here.
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Good stay, poor lighting
Rated 4.0 by Sheldon Savio Napoleon Pinto . Business Traveller . May 24, 2023
The rooms are decently big in size for 2 big people. The lighting is poor inside the rooms. Lift to basement was under maintenance so it created a bit of inconvenience. Breakfast is really good though. It would have been good if the juice was made from natural fruits and not tang.
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Excellent Stay
Rated 5.0 by SHIMIL MOHANDAS . Jun 17, 2022
Awesome stay in the heart of city. All facilities are on walking distance. The best place to be in kuala lumpur.
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Most convenient hotel in Bukit Bintang area
Rated 5.0 by shashikant shinde . Business Traveller . Feb 28, 2020
The hotel is well located in market place of Bukit Bintang. The hotel staff are friendly and cooperative. There are many more eating joints around including Indian restaurant. The famous Pavilion Mall is just 1 km away from the hotel. Overall, it is good selection of hotel for all types of travelers.
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Conveniently located
Rated 5.0 by raghavendra b s . Couple Traveller . Dec 25, 2019
Room with a view, close to most happening places, good buffet breakfast, compact and comfortable room. Landscape with big window a big plus. Highly recommended.
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Great hospitality
Rated 5.0 by PRASUN PRAMANIK . Couple Traveller . Nov 30, 2019
Our stay is memorable for us. The staffs and food are really good.
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The room is old
Rated 2.0 by tina khosuswati . Family Traveller . Nov 17, 2019
Room needs renovation. The bed's condition is very bad.
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Best stay in Hotel Capitol, Bukit Bintang KL
Rated 5.0 by Arjun Bhaskar . Group Traveller . Nov 10, 2019
It was best stay I'd say, its near to Alor street, which is nest for night foods and life. Nice place. Service was good.
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Very good hotel
Rated 4.0 by Dhanesh Metrani . Solo Traveller . Oct 19, 2019
I stay in this hotel frequently. This time I stayed with my daughter. The rooms are small but comfortable. The location is perfect right at bukit bintang area. The breakfast is elaborate. This is value for money.
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Nice location
Rated 3.0 by Renjith ML . Group Traveller . May 01, 2019
Room is good, Location is good, Nice view. Problems were the bathroom flush was not working properly. Phone connection problem.
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In the middle of kl, a smart Hotel to stay in
Rated 4.0 by Rimjhim Roy . Couple Traveller . Apr 29, 2019
The Hotel was really accommodative of all our needs- from early check in to any special food requests at all hours of the day. Located at the perfect spot in kl, it's close to all the great locations and a really comfortable stay!
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In prime location
Rated 4.0 by Venkata Subba Rao Balina . Mar 11, 2019
Located at famous plaza low Yat mall, walk-able distance to KFC, mast, burger king etc. Room size should have been a bit bigger.
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Good location
Rated 5.0 by manohar gopalan . Dec 15, 2018
Good location, front staff and good room. Very limited TV channels. Lack of mobile charging unit. Mobile charging plugs were not present. I tried to charge by removing night lamp plug.
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Awesome
Rated 5.0 by Dhanesh Metrani . Dec 07, 2018
Certainly a good hotel. Room service was excellent. Buffet breakfast was good with ample varieties. Highly recommend. Nothing in particular. No complaints.