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USER REVIEWS

Midcity Hotel Melaka

0123401234
Midcity Hotel Melaka
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.Enjo ...Read more

Amenities

  • Elevator/Lift
  • Newspaper
  • Free Wi-FiFree Wi-Fi
  • Express check-in/check-out
  • + 7 Amenities

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+91

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3.4
Good(138 RATINGS)

Taman Melaka Raya

Taman Melaka Raya

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Check-in: 3 PM | Check-out: 12:30 PM

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2 Adults

Midcity Hotel Melaka Location

Property Rules at Midcity Hotel Melaka

Check-in: 3 PM Check-out: 12:30 PM

Languages Spoken by Staff English and Malay

  • Please check detailed rules while reviewing your booking

User Rating & Reviews

3.4
Good

138 Ratings

Rating Categories

  • Location3.6
  • Cleanliness3.6
  • Room3.5
  • Hospitality3.5
verified t.selfSep 27, 2019

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5.0

Convenient

Room facilities are lousy.

verified t.Jul 30, 2019

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3.0

Quality of tower, shower shampoo are cheap staffs. TV not clear only local channels.

verified t.Dec 25, 2018

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3.0

A bit old, towel was not so nice. They should change new one. Location is ok. Have parking. Room is not too big and a bit old

verified t.Dec 23, 2018

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4.0

Nice hotel. If can upgrade and provide breakfast, the more better.

Nice photos. Great exterior

verified t.Sep 12, 2018

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1.0

Booked this hotel via hotels.com. Travel from KL to Segamat and back to Melaka for a night stay. Booked 2 rooms. Checkin was slow. Front desk managed by 1person. He took up 3 calls for room enquiries during my checkin. Went up the room and found one of the room keycard does not allowed to access. Went down to reception and the keycard was reprogram. Still the keycard does not work and finally the front desk went up to the room together. Inserting the keycard managed to open the door, suddenly heard vrooming sound from some fan. Unpleasant checkin. Given another room it was ok but later found a 4ft cracked on the mirror was not rectified. On another room, we flip over the bed lining/deco found a big burnt hole underneath. Then later found bath towel and floor mat is not at its place. Made a complaint to their management and their reply was "its agreed the hotel fault but customer also have to understand it is peak period, so many things may have went wrong". However, one thing I am very sure is the room rate has alao went up during peak period. Decide to stay or not is up to you..but for me is NEVER EVER STAY HERE AGAIN.

Poor cleanliness

seow t.Jun 19, 2018

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2.0

towels and bath room were not clean.

louis.Dec 26, 2017

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2.0

Is ok one key card only I think give 2 card

Nice hotel quiet great location!

good g.Nov 28, 2017

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4.0

Very courteous staff, nice location, overall cleanliness very quiet! Very pleasant experience overall!

vishal.Nov 23, 2017

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3.0

It was good stay i can say, room size is too small compare to what we see in pics. Air conditioner was perfect, breakfast can be improved. No refrigerator in room. WiFi very poor. Overall average stay.

Nice but noisy

charlotte.Jul 31, 2017

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4.0

This was a little bit out of the way but still not far at all. There were a lot of coach tours and they were very noisy from around 6am. Overall stay was fine but noisy.

verified t.Jun 29, 2017

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3.0

This is a new hotel so it came as a surprise when I experienced 2 power trips on the second night of my stay. Hotel should get this sorted out. Location wise, it is just about 10 minutes' walk to the shopping centres, which is great!

Good location

steven.Mar 14, 2017

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3.0

simple hotel with comfy bed and clean room. Stay for a night, price was reasonable and location was good and quiet. Staff was helpful. Will return again in the near future.

Recommended Hotel

azila.Feb 04, 2017

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4.0

Very comfortable and convenient for those who need privacy

Needs improvement

verified t.Jan 04, 2017

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2.0

Staff checked me in to a room that still staying by others. End up told me it was the staff's mistake during check in progress. Each room only provide one card. The washroom is dirty.

Power Tripped 4/5 times a night!

jp.Dec 27, 2016

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1.0

We checked-in at about 1.30am, upon arrival the hotel lobby door was locked(Maybe is for security reason). After check-in, the first power tripped happen about 230am. When call to operator, they manage to solved it quickly. We thought it was fine since they fixed it. Somemore is already late night. Then the second blackout happen again at 730am. When call to operator, they ask us to wait till the technician report to work which is after 1 hour later. We was staying at the humid room with the infant. The technician told us not to use any plug at room, it might due some of the plug failure that causing the power tripped. Even we stop using all the plug, it still happen for 3rd and 4th times. Imaging, we are showering half way with cold water in the morning. Upon check out, we were asking whether could have some discount of the room rate as a compensation. The receptionist said we didnt request to change room. Thus no discount allowed. What a terrible experience, if we could predict it will happen so many times, we will not even book this hotel at the first place.

Service by the hotel

new.Dec 21, 2016

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2.0

The hotel wireless wifi was down when check in and the door lock hatch was damage and the interior bed sheet had blood stamp and lastly air con not cold had to set at 16oC. Cleanliness is so bad.

Convenient city access

rajesan.Dec 19, 2016

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4.0

It was ready upon arrival. Experience was satisfactory during stay. However hotel charged $50 ringgit for late check out.

Pleasant stay.

marky47.Dec 17, 2016

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4.0

Was given the top floor with great city and ocean view. This made up for the messed up booking when double bed was booked but was given twin bed due to "late and overwhelming demand" as claimed by the front desk. Room was neat with modern layout and furniture. Bathroom was installed with rain-shower fitting, nice touch. Overall good experience with the hotel stay.

fast get-away

verified t.Dec 12, 2016

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3.0

almost similar to Tune Hotel experience, simple, fast.

Walking distance to mall area.

verified t.Dec 06, 2016

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4.0

Walking distance to mall. Parking area not very big. But still okay. Issue only 1 key. Troublesome if you need to leave the key in the room for the family. Will need to get the staff to "unlock" the lift every time you need to go back to the room. Cleanliness is good. Sound proof not very good. Nearby got a number of massage center if you need a good massage. Breakfast without egg cooking cart. Food at breakfast is normal.

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