maria.partnerNov 25, 2024 This hotel is a good option if you don’t want to stay in the Medina.
The breakfast room is amazing. The pool seems great although they are doing some work construction next to it. I bet it will look amazing in a few months.
I found that all the employees were very kind and helpful. Receptionist, front desk agent, doorman, people at breakfast room.
The room was clean and very comfortable. It has a cute balcony.
I would recommend it.
babrak.family_with_childrenOct 26, 2024 The staff were really nice when we came here and the breakfast was delicious
halid.family_with_childrenAug 31, 2024 The Hotel is ok .The staff are great and really helpful. From reception staff,to the chefs ,servers ,and the security staff there were all very helpful. The rooms could do with updating and the Poole is 1,8 m only small section is for kids snd is 0.5 m wich is not great for children to play around. Overall is value for money if you need to stay night or 2 .
Night staff was so rude and i booked room for 2 nights but i stayed only one night there and i left hotal next morning..i will claim my money back cuz of stall behav
idris.family_with_childrenAug 09, 2024 Good customer service
Had a very nice time stayed half board the food was very good even though it was buffet style only no so great was in the evening you had to pay for drinks with dinner coffee tea juice was free with breakfast if your going to Marrakech please note that there is very little place to drink alcohol this hotel doesn't serve or had alcohol rooms were very nice and clean bit basic only three coat hangers in wardrobe room cleaned every day pool area is on the roof and very nice with sunbeds and a snack bar for soft drinks and food very enjoyable holiday staff were very friendly and helpful
The hotel looks nice but a bit run down. Breakfast was nice and the staff that serve the food are very polite. However alot of other staff members are rude. When I arrived I booked a family room for four people. There were only two towels in the room when I asked for some more towels, they told me two was enough. They then reluctantly gave me one more towel. I then wanted to use the gym. When i asked one of the staff to open the gym door for me. She told me she was eating and I should come back in an hour. I told her I had paid for the gym and I would like to use it and she still told me she is eating and I should come back even though the gym was meant to be open. The hotel rooms are not cleaned to a high standard. So with that and rude staff, its just not worth the hassle .
The location was ideal for me, near the university and cafes and restaurants. I had a very good room, with a bath and shower, large sliding windows with a view out to the mountains. Good wifi.
The staff were all lovely. However the hotel is very outdated. Compared to the pictures online
The rooftop pool was very nice
It was clean and staff was friendly and the dinner was good and the pool was good and the beds were good
Hot water is a big problem. I had to complain twice. The water is like warm
.All in all it is okay for a budget
We had to take a bus, not far from the hotel to Jemma Al Fana square. Many options to eat around this hotel.
I really did love my stay here, as the people where kind, caring, understanding and above all patient. The only to things that were a minus was that there was no were to sit on the balcony, and that the mini fridge was not that cold but everything else was perfect! Im booking again for November!
Absolute rubbish hotel, stay away. Once they have your money no care for customer
It’s clean quite and staff not on your face
Very nice, clean, quiet hotel. Beautiful location. Room was very clean and excellent. I strongly recommend this hotel to other travelers. Pool on the roof was very nice. Massage was good. Very reasonable price of the hotel. Overall Excellent hotel.
