jelmer.partnerOct 04, 2024 The private rooms are great but the property is way overpriced causing no travelers to hang out. Coffee is bad, double espresso is just a single with extra water. They charge you up for everything you buy or organise. Not a big fan, won’t stay again
Really enjoyed my stay here. Beautiful grounds with lots of common spaces (both indoors and outdoors) to sit and relax, enjoyed the free yoga class and was easy to organise tours etc. Staff were lovely and helpful and it was clear the hostel was well taken care of. Good location - the main plaza was a short walk away.
A few notes on the dorms… one bathroom for a 12 bed dorm wasn’t enough (even just a sink in the room would’ve been helpful) and the bed lockers/under bed storage weren’t big enough for most backpacks so the floor space was always taken up with everyone’s bags - quite a hazard at night!
Great choice for Arequipa
Terrific shared open area where guests lounged, relaxed, read or ate. Nice vibe.
My only gripe was that my room was quite cold (it is winter).
One night there was live music, whcih added to the ambience
jacqueline.familyJun 17, 2024 Me encanto el lugar muy acogedor , limpio el servicio muy agradable😊, esta céntrico a todo.
judith.familyAug 17, 2023 The ambience was nice, but the room had a smell when we walked in, there was not hair dryer or phone in the room.
Beds were comfortable.
lorne.friendsMay 10, 2023 Very cool, great vib, excellent staff , great live music, could not wait to write review
Beautiful grounds. Friendly staff.
I thought it came with free breakfast when I booked with Expedia but they said no. It’s okay though. I was happy with everything else.
Staff were fantastic, great place to meet people, common areas were nice, private room with shared bathroom was a good size. Would definitely recommend!
sampaguita.familyOct 15, 2022 Really loved the place very warm and cozy
Very accommodating staff. Lovely place to stay and close to all the areas we needed to go to.
We had a great stay at Selina, the room was clean and comfortable.
The amenities and the staff ....second to none
This place is kinda cool and quirky, close to plaza de arms in Arequipa. Just a little to pricey for what I received.
renato.partnerDec 15, 2020 I booked a small room with private bathroom and when I arrived, they told me that i have to share a bathroom with 5 other rooms. I understand this problems may happen sometimes but the peoppe working there werent helpful at all. It was either you take it or you can go. As i was with all my bags i decided to stay. The room was reaaaaally small and walls were so thin that we could hear all rooms while in the night. Not a pleasant stay at all
Staff doesn't care of user experience
Had to wait for over an hour because staff didn't want to give me the room described in my reservation. They didn't even offer a seat. Had to call hotels's support phone in order to have the situation figured out.
Room didn't get clean-up next morning but at evening. This was uncomfortable but Im thank for it because it made me notice *wait for it* that the room had an active camera that we weren't aware of. I have photos and video of the staff removing the camera after my complaint. Asked for a confirmation that the footage was deleted but they minimized the situation and didn't offer any.
Camera pointed the corridor between the private bathroom and the bed. Staff mentioned that the room was used previously by the hotel admin and that they forgot to remove the camera. I also have video footage of this.
1- the room didn’t have a tv, there was no hair dryer or fridge.
2- i requested a room with no stairs since my mother can’t walk and unfortunately in order to get to their first floor, we had to go up the stairs which was extremely difficult ( that’s where my moms room was located )
3. The person at the bar was nice to re- make me a drink when it fell on the floor. The same person language- shamed me. I speak both English and Spanish and when was speaking in English to him , he asked if I could speak in Spanish even though he also spoke English. He made me feel embarrassed to speak English. It was a weird moment to be honest.
4- the hotel was cute overall and the people working there were nice.
5-drinks were super cheap.
6- food was ok
7-they has a kitchen to cool which is awesome, the pool was cute as well!
Room amenities could be enhanced. For instance, there was no hair dryer
Eclectic outdoor area with something for everyone. The room was excellent, the bed and pillows amazing and an overall great value.
verified t.partnerJun 29, 2019 The staff is attentive. Rooms are dirty and you share bathrooms. Bar and pool are nice. Its a good place to go and have a drink but not stay. They don’t seem to care about your experience.
