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FAMILY
SOLO
3.0
Good
3 User Reviews and 4 Ratings
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Guest Reviews
Terrible Stay
Rated 1.0 by Muskaanismail Khan . Solo Traveller . May 27, 2024
I had a horrible stay in was alone staying in hotel and i generpally spoke to a staff that my room ac is not giving proper cooling he said we can change room i said its ok i will manage it please if i am not in room dont take my stuff and change my room without my permission and don’t knock my door to change my room but this staff keep t on forcing me and saying i will br coming in night shift let me know if you need to change i said well if i need help i will say but better dont come at my door he still came at my door in the middle of the night at 1 am and knocking my door for 10 minutes i called reception to check they couldn’t help me as they don’t speak english 2 call i made to reception someone finally could understand english answered my call they came to check and informed ne it was staff safety wise for girls it not advisable to stay here i left the hotel after this incident happened early even after paying the hotel money for few more days to stay lovation is bad staff is bad specially housekeeping from bangladesh
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My review
Rated 3.0 by Hassan Sadek . Sep 04, 2023
The location of the place was hard to find. When the taxi came to drop me off he couldn’t find the location at all and he had to drop me to the nearest location and i proceeded to walk uphill in my ihram for at least 15-20 minutes to find the hotel. I asked at least 3-4 people where the hotel was and not many knew where it was. After tireless effort i managed to find the hotel. Also, the hotel is around 7-10 minutes walking from the ha-ram which wasn’t too bad but yes you do need to walk on a small incline to reach it. The selection of food was not great but whatever they had available was cooked well and it was really good. They had fresh drinks such as guava and mango that were superb in quality and taste. The service was decent but not great. When i requested for them to change my room i had to ask twice and not once. The room size was good and the bed was very comfortable but i wouldn’t say it was clean nor dirty. Part of the floor was broken down and you could see that they used a towel to hide the view. The bathroom was probably the worst thing i had experienced there as it was tiny and there was no bathtub. The shower platform had a tiny square in which you could stand on but after one shower the entire bathroom would be filled with water. Taking a shower was not pleasing or comfortable at all. The bed was huge and extremely comfortable but i did find 2 tiny insects on the bed sheets which i had to kill. The hotel at the lobby provided a coffee/ tea machine for its guests which was great but lobby was tiny. Overall i would give this hotel a 3 star rating because although it had its flaws it managed to do its job in giving me a place to stay. The receptionist were friendly and helpful and they did not give me any trouble. One last thing i forgot to mention is the lock safe which they had was not safe because at least mine had a battery problem so initially my valuables got stuck until the janitor came to fix it for me and informed me that the safe had a problem issue. I had to put my documents and valuables in my carry back and took it with me everywhere i went.
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Very good hotel
Rated 5.0 by Mohammed Kamrul Hossain . Family Traveller . Aug 22, 2023
I booked the hotel for my parents and they are very much happy on hotel's services. Specially, while leaving the hotel people came to help them taking all luggage and finding taxi at very low rate. Surprisingly the man left immediately right after putting my parents' stuff into the taxi without asking / pretending for any tips. Whereas my parents wanted to give him some tips for his assistance. But remember that you need to take a little uphill walk to get into the hotel from land.
